Jun, 17 2014

T-Mobile simplified billing 3

The whole world is racking their brains trying to figure out exactly what T-Mobile could announce during tomorrow’s Uncarrier 5.0 event. Like previous events, T-Mobile is setting out to eliminate customer pain points associated with the wireless industry today, but how? Well, after rumors suggested T-Mobile would simplify billing, the folks at TmoNews are here with a few leaked screenshots for extra confirmation.

First on the chopping block are prorated charges. Because no one like’s surprises on their bills, T-Mobile will eliminate their current prorated system which can sometimes leave customers with “bill shock” after seeing that first monthly bill (you know, before things drop down to normal later down the road). This means whatever the customer signs up for in the store like, say, a $70 month plan — that’s exactly what they’ll find on their first and subsequent month’s bills.

T-Mobile Simplified Billing 2

To help speed up the process of waiting around for that first EIP (equipment installment plan) payment, the first payment will be included on the very first bill, from the moment you signed up. Once again, taking out a lot of the guess work or shock that comes with seeing your low monthly payments suddenly skyrocket.

While previous rumors suggested that T-Mobile’s new simplified billing initiative would offer an “all in” what-you-see-is-what-you-get pricing (for instance, a $70 a month plan after fees and taxes would be just that — $70), that wasn’t mentioned in the leaked documentation. Of course, we’ll have to see how much of this will be confirmed during T-Mobile’s Uncarrier 5.0 event scheduled for tomorrow. Something tells us they may have a few more surprises in store.


local_offer    T-Mobile