A small but growing number of Nexus 4 owners are experiencing a strange phenomenon that seems to be tied to the earpiece of the phone. Users are reporting, as per Google’s Android Project site (see: Issue 39936), a faint buzz or click emanating from around the phone’s earpiece/camera area. Others say they are experiencing distorted sounds when making calls, especially at higher volumes.
The exact cause of the problem has not been pinpointed, but speculation is that it might require more than a simple software fix. The consensus is that some sort of shielding problem within the phone’s electronics could be creating the noise artifacts.
Most experiencing the issue say it is only audible from close range. The problem isn’t necessarily a huge blow to the phone, the worst side effect being potential excess battery drain if a software or hardware issue is keeping the earpiece from completely shutting down between calls. There isn’t much evidence out there to suggest that this is the case, but it’s reason enough for Google to investigate what is going on here.
As of now, the issue has been starred 69 times in Google’s database, which is no small potatoes. Are any Nexus 4 owners out there in Phandroid land experiencing this problem? Considering the trouble folks have been going through just to obtain a Nexus 4, inherent software and hardware issues are the last thing they want to be dealing with when they open their shiny new toy. We’ll be keeping an eye on things to see how they progress.
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TAGS: call quality, issues, Nexus, Nexus 4, Nexus devices, Nexus phones