Verizon Galaxy S3 update brings remote diagnostics tool

Verizon’s Samsung Galaxy S3 seems to be getting itself an update soon, and it will add some very useful tools for those finding themselves in a Verizon store often. The update will add Verizon’s remote diagnostics tool. The tool will allow Verizon tech support reps to view your smartphone over the internet for things like troubleshooting, app training, and more.

Other changes include the ability to watch the Guided Tours video over 3G and 4G, better stability and connectivity with backup assistant, better data connectivity with S Beam, more accurate NFC tagging, a fix for the “No SIM” error popping up, and more. The 30MB update will be known as build IMM76D.I535VRALG7, and the rollout usually isn’t far behind the official support document. [Verizon PDF]

Continue reading:

TAGS: Samsung Galaxy S3

  • Ryan Warren

    I like problem fixes, but how about the ability to opt out of their added bloatware. I don’t like the idea of giving them the ability to remote into my phone.

  • cyber75sax

    Will it kill universal search?

  • arkard1

    Watch the hidden *feature* of this update will be to relock bootloaders.

  • Hrethgir

    “Remote Diagnostic Tool” = First thing I freeze after root is available for this update.

  • Teddy Stanowski

    how about getting rid of the ask every f’n time i open an app do you want to connect to a wifi notification…god that is annoying

    • Eric Silva

      look into getting the “any cut” app. you can get rid of that notification permanently.


      in your phone dialer type
      *#6335623# and a menu will pop up, select disable.

      • kwaping

        That’s awesome! Do you have any more items like this?

  • Crimsonshadow774

    Mine is getting sent to Samsung today because it won’t connect to 4G and Verizon couldn’t fix it..

    • Paul Kirsch

      Try renting your next phone at or rent a cell and only buy what you want next time.

  • deh2002

    Sounds more like an update do they can see what your doing with your phone. Espionage ;-)

    • Robb Nice

      I agree, especially if you like to root your phone, Verizon has always tried to lock down their bootloader. They are really against people having that type of open freedom. I can smell a class action law suit from this type of Big Brother snooping!

      • KosmoCrisis

        It’s optional, supposedly

  • nodzarf

    Update adds Verizon tech support over the internet. I think it would still be quicker for me to just go to Verizon store. I’ve had some long waits in the past.

  • MrSpoiler15

    Nope, not updating.

  • Teddy Stanowski

    hey i found a new problem…..maybe this diagnostic tool can help….galaxy s3 is soft cyclying! (yes i just made that up) you know when your phone freezes and it will automatically restart the launcher and signal? well this is the second day in a row that i get stuck with this, and no i have not rooted my galaxy s3 nor use any other apps aside from play and amazon app (which is just frogger and quickoffice) soooooooooooooooo…….whats up with that yo

  • NightAngel79

    So straight OTA right?

  • rustygh

    I’m not on Verizon but more then 50% of said update sounds like bloatware I’d remove

  • Billy_Joe_Bob

    Sounds like CarrierIQ all over again

  • Wetworx

    I was really hoping for a fix for Svoice in a first update. My voice dialing sucks balls with Svoice and there’s no way to make Google Voice Search the default launch from the BT headset using the stock ROM.