Early HTC One X adopters have been no strangers to WiFi issues affecting the device since its launch. And where most were addressed by HTC via a handy software update, a new problem is making the rounds across various forums and blogs. It looks like a new WiFi issue has been discovered this time caused by an iPhone 4-like death grip that, when held just the right way, causes the device to drop WiFi bars like they’re going out of style.
The problem has been well documented in a thread over on XDA-Developers where you can find videos and testimonies from other users experiencing the same problem. The models most affected seem to be HT23 and HT24 (check model number by going into Settings > About Phone > Phone Identity). There are a number of fixes that range from simply taking the device in for a warranty exchange, or — for those early adopters who eagerly jumped on the device on day 1 and found their device is no longer under warranty– more intrusive methods that involve cracking the device open and getting your hands dirty. But really, contact HTC first.
Rather than saying, “You’re holding it wrong,” HTC has addressed the issue, and is currently looking for feedback from users affected with the WiFi death grip problem. They have their engineering team hard at work on replicating the issue but in the meantime, put down the scalpel and sit tight. We’ll keep you posted.