LG has created somewhat of a bad reputation for themselves with the G2x. It was out mid-April, but came with Froyo. A Gingerbread upgrade was promised about a week and a half later. “Soon” eventually became “a couple of months” for its arrival and we still have no clue why it isn’t here yet. An LG forum moderator has stated that they’d be “surprised” if we go more than another month without Gingerbread on the G2x, but that’s not really telling us much.
It’s problems like those that are causing LG to lose money in the smartphone game. After joining the Android train late in the game, LG has been trying to improve financial performance in the smartphone sector, but nearly a year and a half later have yet to show anything but bleak potential. They’ve lowered their 2011 expectations from 30 million smartphones shipped to 24 million. In contrast, Samsung, one of the biggest players in this space, sold around 19 million in Q2 this year.
If LG wants to compete, they need to make compelling devices and they need to make sure those devices are supported properly. In the case of the G2x, it’s not just that users want to be on the latest and greatest, but that they’re still experiencing serious issues that they have been dealing with since day one.
A fix to those issues were promised with the Gingerbread update, but it seems like they or T-Mobile are dragging their feet in getting it finished. It will have been 3 months since their “coming soon” promise on July 24th. For the sake of all things that make sense, it doesn’t even have a custom UI over it! What’s taking so long? In any case, let’s hope this forum moderator knows more than most give him credit for. [TmoNews, Electronista]