[Update: Service restored] Yet another Verizon 4G LTE outage occuring

Update: The folks at Verizon just got in touch to let us know that 4G LTE service should be back up and running in areas that were experiencing a disruption in service earlier today.

We’ve just received word that Verizon is experiencing yet another 4G LTE data outage in some areas. Service started taking a hit earlier this morning and has since been confirmed by Verizon support. Areas definitely seeing the effects of the outage include Arizona, Florida, and Georgia, though more regions are likely experiencing downtime.

Verizon has gotten pretty good at turning these network issues around in a matter of hours, so the best we can do is hang tight for the time being. We’ll be tracking this story and providing updates as we have them.

[Thanks, Joshua!]

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  • Jeff Creemer

    We’re experiencing the outage in Little Rock, AR, too. 

  • http://twitter.com/belogical2 Be Logical

    Any ideas what keeps causing this?  I’ve been down more with my GNex than all my phones combined.

    • http://www.facebook.com/jeffhamstra Jeff Hamstra

      its not your phone, its the fact that verizon is rolling our new markets and stretching their infrastructure

      • http://twitter.com/belogical2 Be Logical

        yeah, I know it’s not the phone, was asking about the network issues.

    • BulletTooth_Tony

      eHRPD is problematic, evidently.  It goes down, you aren’t able to authenticate on either 4G or 3G… some people are able to get data by forcing 3G, tho.

      • http://twitter.com/belogical2 Be Logical

        interesting, thanks.

      • Jonathan Snow

        I can get data by switching to CDMA only. It’s sporadic though. Sometimes even switches to 1x. East TN.

  • John

    man this sh&# is getting annoying

    3g/4g in & out here in the southeast. grr

  • http://androidandme.com/ Taylor Wimberly

    My service is back up in Dallas, TX. And I got a huge Verizon pop-up ad when I visited this story lol.

  • Brandon Ryan

    Add Arkansas to the list.  (Or it may have been Arkansas instead of Arizona to begin with.  Verizon customer support doesn’t seem to realize that AR is not Arizona, it is Arkansas)

  • http://www.facebook.com/jeffhamstra Jeff Hamstra

    no 3g or 4g in akron ohio

  • Jonathan Snow

    Seeing issues in East Tennessee as well.

  • cubbey

    Going in and out both 3G and 4G in St. Louis, MO.  

  • Adam Staggenborg

    No 3g/4g in Salina, KS as well

    • duke69111

      Way to represent.  Back up in Wichita.

  • http://www.mark717.com Mark Seven

    Yeah mine went out on my way to work… I’m in Central PA.  Got it back once I got in the office.  I only get 3G at work tho so I don’t know if 4G is up yet.

  • JWellington

    No data at all in NYC.

  • http://iamandroid.co/profile/rocktoonz Rocktoonz

    my company got reports from GA, AZ, VA, CA, NJ, NM, NC, FL, OH, TN, OK, MN, IL

  • http://twitter.com/savagejeep SavageJeep

    Wisconsin- NO 4G and sporadic to zero 3G since 6am CST

  • Ryan chandler

    Working fine here in mid michigan

    • xfloormattx

      I’m down and have been all morning in the Detroit metro area.

      • Ryan chandler

        Lansing area here and it was working fine about an hour ago.  I’ve been in a lecture hall (no data or voice signal in here) since then.  Wouldnt be surprised if it doesnt work when I leave though.

        • http://www.facebook.com/people/Scott-Jones/581248314 Scott Jones

           Out in GR as well….uuuggghhh!

  • http://twitter.com/Aleis Jayrock

    I have 4G in King of prussia/delco Pa

  • http://twitter.com/tedfalk Ted Falkowsky

    Both 3G and 4G keep dropping in and out in Pittsburgh, PA.  Mostly it has been out, but in the last 30 minutes I have seen both 3 and 4G pop up only to disappear within a minute.

  • http://twitter.com/UnkiD4n Daniel McGoldrick

    Out in Los Angeles… 3g came back on for a bit, but thats gone too now.

  • lucas

    All is well in Chicago at ohare

    • GawkerRedesignSucks

      Yeah.  I’m in Illinois too…no problems.

  • akingsfan

    Add Sacramento, CA to the list.  No connection AT ALL here.  

  • Justin Mastakoski

    No 3G or 4G here in Denver, Colorado.

  • proph

    no joy on 4g in houston, it popped on a for a few minutes then went back down. my 3g droid x hasn’t missed a beat but even putting my nexus in cdma only mode it is having trouble connecting.
    oh nevermind 4g just came back on in houston (lets hope it stays this time)

  • GawkerRedesignSucks

    Full 4 bars of 4G for me.  Although I’ve never experienced any 3G or 4G outages.  I guess I’m lucky.

  • Jon doe

    Its been out for days sometimes here where I live ( Atlanta area) and sometimes its out for a few hours and its pretty annoying…..it usually doesn’t work when its raining fairly hard too….its like satellite TV lol ….I hate it!!!

  • Aztec713

    Verizon! America’s Most advance 4g Network… when it works…

    • https://openid.aol.com/opaque/fd6cdeba-3264-11e1-bc45-000bcdca4d7a ingua2

      a lot better than ATT and Sprunt.

      • $8357570


        went down temporarily in chicago and surrounding, too.

      • Aztec713

        I haven’t heard of any company having outages recently besides Verizon. 

  • Jeffrey Tarman

    No 3G/4G or sporadic at best in NC.  This is from Greensboro down to Fort Bragg

    • TheWenger

      Same for me too. No service at all going from Kernersville to W-S. No IHeartRadio for me today.

  • C-Law

    I’m using 4g on my gnex right now. Houston, TX

  • chris

    Don’t forget Indiana too……
    Down for a good hour here…..

  • Bob G

    oh look……….America’s most reliable network.


    • https://openid.aol.com/opaque/fd6cdeba-3264-11e1-bc45-000bcdca4d7a ingua2

      how’s that failure called Sprint working for you?  HAHAHAHAHAHA

  • http://phandroid Jody

    In Ohio I’ve been off and on all morning…..

  • Desertdummy

    No G of anykind here in Phoenix

  • DeathBySnooSnoo

    No outage in Tucson, AZ.

  • Defenestratus

    Orlando FL is fine – for me anyways.

  • rex

    Out in Omaha

  • Justin

    Perfect 3G/4G in Canton, Ohio on my Gnex

  • William c

    Does the outage include sandiego?

    • tomxp411

      Apparently so… I’m down, too.

  • http://www.facebook.com/marlon.millhouse Marlon Millhouse

    On and off coverage during my commute here in Chicago this morning. Kept dropping down to 1x or no G spiradically. Been ok for the last hour though. Back to 4g. Would still rather have this than Wimax. I had no 4g on Sprint every time I walked in a doorway. 

  • http://www.facebook.com/sholada Sam Holada

    Network seems to be back up in Northern Indiana for both 3G and 4G. So the best service provider has occasional outages. I would still choose Verizon before any other service provide.

  • http://www.advocare.com/09033848 gloriousnumber1

    It happened in Oegon (that state above California, you know?….) too, but it’s working again now. If it was only a 4G problem, why didn’t changing the settings on my Rezound to CDMA only make 3G work? Why was I at 1X or nothing for the couple hours I noticed this?

    • tomxp411

      I seem to recall that these problems are authentication issues, not issues with the towers or backhaul.

      Remember how your phone just activated itself, and you didn’t have to do the thing where you dial the activation number? That’s because your phone has a 4G SIM in it, and that goes through a different authentication process than the 3G phones. So even if you use CDMA mode, you still authenticate using the LTE SIM, and not the old-fashioned CDMA authentication whoozits.

      At least that’s what I’ve been led to understand. I could be full of hot air.

      But I do find it ironic that my Sprint tablet is working, while my Verizon phone is not. :(

      Interestingly enough, my BIONIC was showing no data, so I rebooted it, and now I have 3G data. That’s better than no G data, so I’ll take it for now.

      • Adnoxaei

        You are right and that’s why verizon announces that 3G was unaffected. The 3G network was fine and accessible to 3G only devices, but 4G authentication was down and that can interfere with 4G phones connecting to 3G.

        They need to fix these issues and get 4G to cover their entire 3G footprint so they can recycle that spectrum into better LTE-advanced. It’ll be a few years, but I’m actually kind of excited for the idea of killing 3G. I also think it would be awesome if they could get rid of 1x to make room for 5G, but they only have plans for phasing out 3G.


    4G working, but slow speeds (3Mbps vs 12Mbps average) Sacramento, CA

  • PC_Tool

    The temptation to simply re-activate my Fascinate is getting harder to resist…

    Yeah, the G’Nex is fine…but I can run AOKP on my Fascinate…and actually get reliable data.

    Oh, and yeah…no data in Lakeville, MN, just outside Minneapolis.

    • Adnoxaei

      I’m running AOKP milestone 3 on my fascinate already. Sometimes it is tempting, but then the network comes back and I’m reminded of my love for LTE and how much I love my GNex

  • WiggyFife

    4G down in Phoenix. Droid RAZR…

  • Bill McAninch

    3G only here in Oswego, IL since 7:00am–distant suburb of Chicago.

  • http://profiles.google.com/froggmann Ken Pauley

    Very spotty on my 20 mile commute into Irvine, CA this morning. 

  • Christopher Seavey

    Don’t see how it’s a 4G outage… 3G was down in Maine. I have a GN, but we don’t even have 4G in the state yet.

    • http://www.facebook.com/people/Nicholas-Snowdeal/627272243 Nicholas Snowdeal

      I lost it briefly for a second too outside of Augusta, we’ll have 4g this year I work for Fairpoint and we just hooked up over 800 fiber to the tower so we’ll have 4g this year for sure

    • Tyler

      That is because any 4GLTE-capable phone sees the 3G network as EHRPD isntead of EVDO. EHRPD went down, which knocks service for 4GLTE. But since your phone sees 3G as EHRPD, you lost 3G too. 3G only hansets see the network as EVDO, which is why they never experienced the issue this morning (or during any previous EHRPD failure). Hope that helps.

  • Brent

    Spotty, temporary on-and-off outages in Raleigh NC this morning, but seems OK now.

  • UMA_Fan

    I don’t see how anyone can justify paying verizonwireless.com prices.  T-Mobile has had NO 4G outages.

    • bmg314

      Actually, yes they have, just not to this extent, and not this often. But I agree with you. Tmo has better pricing and plenty fast 4g… and yes, it IS 4g, haters! Don’t make me educate you again! 0.0

      • UMA_Fan

        Whether you have T-Mobile HSPA+ or Verizon LTE they both allow experiences on mobile devices that were not possible on 3G equipment.  The nerdy annoying back an forth about true 4G is meaningless, stupid, and pointless.

        • bmg314

          Yeah, I know. But at the same time, I believe that people who are ignorant of the facts should be told. Not maliciously, mind you. Just educational. ;-)

        • bakdroid

          Wrong! First off there is no such thing as LTHE.  HSPA+ is a completely different technology then LTE and an entire new infrastructure would have to be built to go to LTE. Also, by the standard you need a minimum of 1Gbps to be 4G.  The first 4G will be Advanced-LTE which will have this plus VOLTE.  HSPA+ is only theoretically capable of 600+Mbps but needs many MIMO connections for this to be possible, plus close proximity to the transmitter.  The only upgrade paths to 4G are WiMAX and LTE, which will go to WiMAX 2 and A-LTE.  However Sprint’s use of WiMAX is just pathetic which is why WiMAX isn’t being used.  

          You need to check your facts and stop believing everything you read on Wikipedia.

      • bakdroid

        No it IS not so shut your mouth!

        • bmg314

          Haha! If the current iteration of LTE is 4g, then so is HSPA+. If HSPA+ is not, then neither is LTE. You can’t have it both ways.

          • bakdroid

            Never said LTE was.  LTE is on the upgrade path to 4G, HSPA+ is not.  Neither should be dignified as 4G however, by everyone saying 4G LTE they are closer to a correct statement.  TMO and Sprint saying just 4G is blatant lies.

          • UMA_Fan

            HSPA+ does evolve to LTHE which delivers a whopping 672mbps connection, is fully backed by T-Mobile USA, backwards compatible with speed benefits to all HSPA devices, and integrates with LTE beautifully.

            Look up some FACTS before you go on rambling.

          • bakdroid

            Edit: Put in wrong reply.

    • Tyler

      They also have EDGE 6 miles outside of any city.

      • UMA_Fan

        Still better than Verizon’s LTE footprint

        • Tyler

          Not so sure about that. It has been more stable, but pretty sure VZW has more 4GLTE than T-Mob does HSPA+ now.

  • umataro42

    I have no signal, data or phone, here in Los Angeles.  Tried to make a phone call and got a “No Mobile Network Available” message.  I don’t care if its just a dime, Verizon should prorate everyone’s bill for these outages.

    Update: just restarted my phone and 4G and regular mobile network are back up.

    • Adnoxaei

      It knocked my phone off network for a while too until I rebooted. This is becoming so annoying…

  • chuckles87

    my gnex says 3g so i jump on phandroid and sure enough its an outage. Riverside, CA

    Ok my 4g is back up but im only getting 9mbps insted of the average 20+

  • Juan

    That explains it…… no data until I rebooted and then it was only 3g. I’m in LA, CA

  • macgiobuin

    Out for a few hours in Chattanooga, TN….still getting bumped off, then back on after a few seconds every few minutes.

  • NexusGurl

    These what happened when you give raises to all Verizon employees.. they screwed everything up!Smh

  • Joshua Mims

    Back up you say?  O rly?  That’s funny… because my 3G data is now gone (again… after this morning’s disruption… my area doesn’t even have 4G yet).  WTF is going on?

  • Joshua Peters

    I keep my 4g off for most of the day to conserve battery…though my 3g went to 1x for a few hours this morning. MD here

  • http://www.facebook.com/profile.php?id=530181060 Mike Rotatori

    i was out in CT all morning

  • Jonathan Roman

    i love how you guys do this for verizon but then when it comes to sprint barely being able to call or get 3g for the past almost 3 months you dont say anything.

    nice coverage guys. 

    • aiden9

      They covered it at the start of the Sprint weakening. What do you want? Them to give weekly updates of “and in such and such place data is still at a crawl”? Verizon gets news because its actually something different than the normal every day routine aka NEWS.

  • Vikinglifeguard

    3G is down in Seattle

  • wtpanos

    Myrtle beach 3g was down this morning

  • Juan

    Gooo simple mobile! 2g EDGE ON MY ATRIX 4g…oh wait..that dosent look rite…:(

  • ryan

    Still not completely restored in orlando,fl thought it was my phone (droid RAZR maxx) after doing an OTA update the other day… been with VZW for over 6yrs now for their reliability but lately til this phone hardly could use 4g unless plugged in now i have a decent phone to handle longer hours but when im paying $30/month for 4g data Tmobile is starting to look better that for $20 more you get unlimited everything :-/ vzw is needs to get more competitive