Sundar Pichai on Gemini Controversy: “We Got it Wrong”


Not too long ago, Google’s Gemini AI software came under scrutiny after users started to complain that the AI model was deliberately refusing to generate historically-accurate depictions of people based on ethnicity. While the company has since released a statement addressing the issue, Google CEO Sundar Pichai recently shared his thoughts on the matter.

READ: Google Addresses Issues Surrounding Gemini’s Image-Generation Capabilities

An internal memo from Pichai (courtesy of The Verge) addresses employees regarding the situation with Gemini’s image generation capabilities – the Google CEO stated that the company is continuing to work on Gemini’s “problematic” text and image responses. His memo reads:

Hi everyone

I want to address the recent issues with problematic text and image responses in the Gemini app (formerly Bard). I know that some of its responses have offended our users and shown bias — to be clear, that’s completely unacceptable and we got it wrong.

Our teams have been working around the clock to address these issues. We’re already seeing a substantial improvement on a wide range of prompts. No Al is perfect, especially at this emerging stage of the industry’s development, but we know the bar is high for us and we will keep at it for however long it takes. And we’ll review what happened and make sure we fix it at scale.

Our mission to organize the world’s information and make it universally accessible and useful is sacrosanct. We’ve always sought to give users helpful, accurate, and unbiased information in our products. That’s why people trust them. This has to be our approach for all our products, including our emerging Al products.

We’ll be driving a clear set of actions, including structural changes, updated product guidelines, improved launch processes, robust evals and red-teaming, and technical recommendations. We are looking across all of this and will make the necessary changes.

Even as we learn from what went wrong here, we should also build on the product and technical announcements we’ve made in Al over the last several weeks. That includes some foundational advances in our underlying models e.g. our 1 million long-context window breakthrough and our open models, both of which have been well received.

We know what it takes to create great products that are used and beloved by billions of people and businesses, and with our infrastructure and research expertise we have an incredible springboard for the Al wave. Let’s focus on what matters most: building helpful products that are deserving of our users’ trust.

Gemini’s image generation function has since been put on hold.

Source: The Verge

Mike Viray
A writer and content creator with a love for tech and music, Mike is also an avid gamer as well. He and his wife are big fans of Mario Kart.

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