Although Samsung has yet to issue an official recall on the replacement Galaxy Note 7s, that hasn’t stopped US retailers and carriers from halting sales of the device. After AT&T led the way, Verizon and T-Mobile followed suit and now Best Buy and Sprint are joining the ranks.
Given recent issues reported in the media, Sprint is halting sales of replacement Note 7 devices pending the conclusion of the investigation by the U.S. Consumer Product Safety Commission and Samsung. If a Sprint customer with a replacement Note 7 has any concerns, we will exchange it for any other device.
These moves have been coming after replacement devices have been reported to catch fire and emit some nasty smoke under various circumstances. Samsung has claimed that these devices are currently under investigation so that the company can get to the bottom of what is causing the issues, but for now, it seems that the Galaxy Note 7 is dead.
With all of the issues surrounding this device, Samsung hopes to put this device behind them and focus on the future as more rumors have been starting to make their way out regarding the Galaxy S8. We’ll see what Samsung can do, but damage control needs to be into hyperdrive and it will be interesting to see what’s to come in the future.