Verizon honoring upgrades that allowed people to keep unlimited data over the weekend



You may have heard over the weekend that Verizon’s website was somehow allowing people to upgrade their phones at full subsidized two-year contract pricing without losing unlimited data. It was an anomaly for sure, and it’s something Verizon patched up rather quickly. Earlier reports suggested Verizon would look to yank the rug from beneath those who were lucky enough to take advantage, but that doesn’t seem to be the case.

Verizon has acknowledged the issue, and has come out to clearly state that they would honor the upgrades and would allow those customers to continue on with unlimited data. Here is an excerpt from the statement being sent to media:

Verizon Wireless will honor those orders that were approved this past weekend, allowing those customers to retain their unlimited plans for the duration of their contract and receive their new device.

Of course, they were quick to remind us that the error has been patched up, and that unlimited data is no longer something they are offering as of over a year ago. While we’ve all had our fair share of words for Verizon over the years, you have to applaud their nobility in honoring this mistake. Let us know if you were one of those lucky souls in the comments section below.

Quentyn Kennemer
The "Google Phone" sounded too awesome to pass up, so I bought a G1. The rest is history. And yes, I know my name isn't Wilson.

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  1. Guess I should have jumped on this.

    1. Same here would I have finally got rid of my Moto Droid Razr Maxx and get a LG G2 now I have to wait and pray for the Nexus 5 to come to Verizon.

      1. Why would you pray for that?
        It won’t be a real Nexus. It won’t get updates, it will have bloatware. VZW showed this already with the Galaxy Nexus. Which are still on 4.2.2 as of right now.

        1. Yeah I think I am just going to go with T-Mobile for the Nexus 5

          1. Great choice if you have good coverage in your area.

          2. I do unless the Nexus 5 has LTE for VZW then I will just do that and keep my unlimited.

        2. I know but if somehow the Nexus 5 have Verizon’s LTE band and I’m able to buy it off the play store I can avoid losing my unlimited data only if I realize the upgrade thing sooner I would have done that and just taken the G2

          1. Never going to happen. Verizon is not about to let Google sell devices for phone network. They demand control of the devices.

            Leaving VZW is a better choice than taking a G2. Unless you have no other option. Only by hurting their pocketbook will they ever learn.

          2. Sadly I can’t as of right now.

      2. Never gonna happen

  2. Damn…missed it! I gave up my unlimited plan just last week when I pre-ordered the Note 3.
    Didn’t see the news over the weekend anyway. Good for those that got it!

    1. I upgraded my wife to a Droid Maxx last weekend as well and had to move her unlimited data plan to a Max plan. Oh well, she never goes above 2GB/month and loves her phone, so it’s all good.

  3. Verizon should be excommunicated from Android blogs.

    They get some credit for helping Android blow up with the Droid Incredible. But they’ve been garbage ever since.

    1. The Droid Incredible was one awesome phone. I pre-ordered it when it first came out. Handed off to my wife when I got the GNex. She retired it last month for an S3.

      It was still in top-notch condition. Rooted, rom’ed and running great!

    2. Some of us still get unlimited data at great speeds (even when travelling beyond major metro areas) and some of us also get discounts up to 25% off through work. Further, some of us are able to upgrade all lines through a single family line that is on the new data tier, so we’re still able to get new phones at a discount without losing unlimited.

      I’m sure you wouldn’t see them as very compelling if you walked into a store and asked for a basic plan today, but don’t assume what they will offer you today is anywhere close to as good of a deal as what a lot of us already have with them…

      In any case, when you can pull an unlimited 50Mbps up 15Mbps down while stuck in a no-name town out in the absolute most rural Midwest area (60 miles from any town larger than 5,000 people) for less than the other guys are charging, let me know. Til then, keep your frustration to yourself.

      1. That’s not the point. The point is their utter lack of support for Android as a whole.

        I too have “free” Verizon from my company phone (but it’s an iPhone 5) and it works well in most situations.

        1. Some of us see electronic devices for the functionality they provide. We don’t all see them strictly as the end-all-be-all to obsess over.

          If you can’t understand the above, I’ll simplify it down for you… I’ll take a locked phone on a network that gets good coverage over a “Google Experience” phone that sits there with a little “1X” symbol any day.

          1. you forgot overpriced plans too.

      2. I’m with you. Constant speeds. I torrent DVDs in 5 minutes if it’s a good torrent ;)

        Not gonna lie. I get my service worth if I’m paying $100 for ONE LINE.

  4. Noble? Umm, no. Verizon signed legal contracts with those people. They have no choice. Just because they generated the contracts by technical error doesn’t mean they can unilaterally void them.

    1. just as Debbie explained I am surprised that someone able to earn $9611 in a few weeks on the internet. the original source w­w­w.J­A­M­20.c­o­m

    2. Sure they have a choice. That contract states they can change the terms at any time. Yes, that gives you an out to be able to cancel it without penalty, and it at that point you’re not going to be able to go back to your previous unlimited plan. Verizon is actually doing the good thing here. They have no obligation to honor it.

      1. I haven’t seen the contracts they entered with people over the weekend, so I can’t speak to their exact contents. I’ll assume you know what you’re talking about.

        If they exercise some right to change their service terms, they’re just going to wind up eating the entire cost of almost everyone’s upgrades. They may be doing the good thing for their customers here, but that is completely incidental to their reasons for doing what they’re doing.

  5. Possibly just a reflektor? Either way, I’ll see you on the other side.

  6. I did notice Verizon is saying they will honor those people for the remainder of their contract. Does that mean when their contract ends, they will just lose their data plan altogether?

    1. I was thinking the same thing. I guess its good to know they wouldnt be pulling unlimited from those during their 2 yr contract.

  7. darn, to bad since they dont awful early upgrades anymore, i will have to choose subsidy or full price

    1. I am in the same boat, but I am selecting the third option and leaving VZW. They can’t even keep a Nexus updated.

      1. 4th Option: buy used – that is how I am keeping my unlimited data (son used 12GB about a year ago 1 month while away at tech school no problem) until I figure out if I really need that much for the long term.

        1. Please show me this used Nexus 4 or Nexus 5 for verizon. I would also accept any Google experience device, newer than the Galaxy Nexus. The last one of those they had was the Original Moto Droid.

          1. Well, I was responding in general about Verizon phone upgrades and keeping unlimited data. I am happy with my used Bionic “upgrade” from a WM 6.5 Imagio .

            Check eBay and CraigsList – never know what might turn up.

            YMMV ;-)

  8. I went into 2 stores to ask about my order I did online that would keep my unlimited and they both said I will lose my unlimited when I activate it. I’m so confused

    1. Confusion should be gone if you did it over the error weekend.

      1. We’ll I went into the store and they made me cancel the order cause they said I was going to lose my unlimited when it gets activated and so I went in today and they said no one will keep their unlimited. Once they activate the phone they will lose it even though verizon said they won’t

        1. I believe everyone will be fine.

          I’ve read a few people activated with unlimited untouched.

          1. People who made the order but are picking up at the store are getting strong armed by the sales people to change data plans. People who had the phone shipped directly to the like myself have been able to activate the new phone without changing plans. Activated the new Moto X yesterday. Unlimited plan still intact.

        2. The phones don’t activate. You just put your SIM in and go. Your plan is tied to the SIM.

  9. And I missed the GS4… Damn!

  10. verizon is terrible. give us a nexus and let us keep unlimited data….or google just give us the nexus 5 off contract for a decent price.

  11. Seeing ‘Verizon’ and ‘honor’ in the same headline is very odd. Anyone check the weather report in hell?

    1. Yeah, it’s raining ice cubes.

  12. <= I got screwed out of my unlimited data plan and thus my family plan bill went up $90/month. Thanks Verizon, forget this, soon as all my phones are paid off, I am leaving!

  13. I locked in 2 subsidized devices with unlimited data. Note 3 and iPhone 5s. It was posted on Android Central on Saturday. Kept checking Android Police and Phandroid, but they never posted anything about it. They must take the weekends off ;-)

  14. I tryed getting phandroid to post this all day Saturday I ordered a note 3 finally letting the gnex rest I was posting everywhere

  15. Yep, for the Droid Maxx on the way for tomorrow. Unlim data intact. Thank you VZW.

  16. My Moto X should be here tomorrow.

  17. Wish i was paying attention… I would have jumped on this.

  18. Luckily caught it. Placed my Note 3 order in under 5 minutes. Lol.

  19. Phandroid didn’t even post the story. Then they posted part of the response sent to Droid Life without giving them credit. You guys are shameless

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