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Receiving news like this is never fun, but for some that recently pre-ordered the HTC One Developer Edition (64GB) and SIM Unlocked versions, emails were being sent out today notifying them that their devices have officially been delayed. Some of these units were scheduled to arrive on Wednesday, but now these and others have now been pushed back to sometime “before the end of April.” It’s unclear if this delay is only affecting those that recently pre-ordered, or all pre-orders. Originally, I ordered my Developer Version on day 1 but had to cancel and re-order a few days ago in order to nab the free case promotion. Oh, about that case. It’s been pushed back to mid-May. Here’s the email I received:
Hello Christopher
We have an important update about your order. Due to shipping issues with the 32G unlocked and 64G Developers Editions of the New HTC One®, there will be a slight delay in shipping your HTC One® to you. We expect to have your phone delivered to you, via overnight shipping, before the end of April. We’ll do everything we can to get it shipped to you as soon as possible.
Also, due to overwhelming demand, there will be a delay in shipping your free case. We expect to begin receiving the Double Dip cases in mid-May, and will ship them as soon as they’re available.
We understand the excitement and anticipation that comes with a new phone, and we are confident that the HTC One® will exceed that anticipation.
Thanks for the support,
HTC ShopAmerica
Delays have been rumored for weeks now and it looks like HTC could be attempting to allocate scarce units to markets where there’s the most demand (obviously, the carriers). While I can’t say this comes as a surprise, it just stings a little more after the Sprint and AT&T models are officially available for purchase starting today (the T-Mobile HTC One is available online starting today, and in stores the 24th). HTC’s call centers are currently yielding up to 20 minute wait times, so if you’re looking to cancel your order and pick one up at you local AT&T store, be prepared to standby. For me, the phone is definitely worth the wait and the thought of nabbing a One without carrier branding or bloat is enough to keep me hanging on.
How you liking the ONE so far CHRIS & how does it compare to the best of phones you’ve tested,or,used as a daily driver?
THX!
Full review coming in 3……2………..1..
Let us know soon! I’m sitting on an upgrade. Curious to see what you think think.
well considering that the s4 will be available next week I think htc severely missed its opportunity to compete. time will tell but htc has fumbled to many balls to win this game even though where still in the first quarter lol , well see
HTC definitely had a window of opportunity before the Samsung Galaxy S4 ad blitz, but I think the One easily competes (and even bests) the S4 on many fronts. I hope it does well for them.
HTC has more manufacturing/supply partners on-board now,to keep up w/demand of the ONE.
If this is the case,it should be a good year for HTC.
How’s that “premium aluminum look & feel” doing for you under your new plastic case? :)
Oh wow nice reply, his phones is so nice he decides to take better care of it, meanwhile on ____ there is no need, its already ugly!
Wow that _____ is really thin! I need a case to add some thickness.
I’m part of that 10 percent that doesn’t use cases
I don’t use the plastic case. I simply got it for free :p
Erg. I hate how I often can’t click the link in the disqus email to return to the comments. I get a “You are not allowed to access this page”, maybe because you’re logged in as a moderator? The link is: http://phandroid.disqus.com/admin/moderate/#comment-872388309 which doesn’t work for me.
Well isn’t that odd, only the ones that give users freedom are delayed.
Like I said, HTC biggest competition is themselves. They keep shooting themselves in the foot. No wonder phones with lesser build quality (S3 and Note 2) continue to eat their lunch.
If I didn’t know better I’d think HTC was a subsidiary of Blackberry.
I did not reorder to get the free case and still got the email about the shipping being delayed.
I ordered at about 10 AM EST. Not happy, but I still drool over the specs so what can I do?
I got the same email. I think its happening to all the preorders for the unlocked and Dev versions.
My father’s dog his neighbour made 8 billion last year deleting messages like the one above.
Just delete as many of such messages and God will reward you with heaven.
You guys think you have it bad, I’ve been waiting since the 20th March to receive the damn phone. The supply for unlocked versions in the UK has been awful.