The audience cheering can still be heard from when Google demoed the call screen feature at Google I/O last year. Now Call Screening has rolled out across most of the U.S, here’s how to get the most out of it.
Call Screening uses Google Assistant automation to answer your calls from unknown numbers. The assistant will ask the caller why they’re calling and present you with a real-time transcript of the conversation allowing you to make a decision if you want to answer it. You’ll also be presented with a number of questions that you can trigger the Google Assistant to ask to get more information from the caller if you wish.
Call Screening is currently rolled out on the Pixel 3 and Pixel 3 XL and support is widening to include earlier Pixel models. Motorola also recently rolled out the feature to the entire line of Moto G7 and Motorola One series and will hopefully have more support as the feature evolves.
How to use Call Screening
The feature is enabled by default so there’s nothing specifically to switch on. You’ll be able to invoke Call Screening upon receiving a call where it will show as a third option alongside answer or decline.
- Tap Screen call upon receiving a phone call.
- Call Screening will kick in and you’ll see the transcript being read in real time.
- Included in the transcript will be the caller’s responses too.
- There will be a number of options you can select from such as “Is it urgent” to retrieve more information from the caller.
- In addition, there is also the option to end the call at any time using the “I’ll call you back” option.
Customize Call Screening
There’s very little to customize when it comes to Call Screening since it is driven by AI, but you are able to choose between a male and female voice, although you’ll never actually hear it yourself.
- Head into Settings.
- Tap Call Screen.
- Tap Voice.
- You can now choose between Voice 1 (female) or Voice 2 (male).
That’s all there is to it. It makes an extremely complicated AI-driven functionality aimed at reducing call spam seem simple and is a very compelling reason to use a Pixel 3. The functionality is expected to continue to roll out and add support for further devices as Call Screening matures and it’s one of the best uses of Google Assistant to date.