Like other internet companies, we must comply with legal requirements such as responding to a warrant, investigating violations of our Terms of Service such as reports of harmful or illegal content, and troubleshooting at the request of users. The number of employees who are authorized to view this content is extremely limited by our existing policies, and I am personally involved in defining them.
O’Neill says this system isn’t perfect and that the machines still need a human to check on them. That’s why some Evernote data scientists have access to your notes and data, in order to develop the technology. The change won’t go live until January 23rd, 2017 and you can control whether or not your data is used for Evernote’s machine learning at any time.
For those who choose to opt-in, your notes may be viewed by Evernote employees to ensure its machine learning algorithms are working properly. The post says employees will have no idea who the notes belong to and they’ll only see the snippet they’re checking. If the machine identifies personal information, it’s supposed to be masked from the employee doing the checks.