Samsung will be deactivating your defective Galaxy Note 7 if it isn’t returned


Let’s start this off with an obvious statement: Return your Galaxy Note 7’s ASAP. There’s not much more that we can do other than to inform the readers of the risks, but with more exploding devices popping up on almost a daily basis, heed the warnings and get a new device.

We’ve seen the FAA issue a warning in regards to even having the Galaxy Note 7 tucked away in baggage on flights. Other countries have followed suit by barring the device from being used mid-flight. It’s also been suggested that Samsung is expediting the new replacement devices after the FAA issued its statement.


When Samsung began issuing the recall for the Galaxy Note 7, the company created a landing page with the announcement and steps that must be taken in order to get their device exchanged. Samsung has recently updated this landing page with a few FAQ where it asks users to “power down your Galaxy Note 7 and exchange it now”.

If owners don’t return the defective device, Samsung may be taking things into its own hands in the coming weeks as the company may be remotely deactivating devices that are not returned after September 30th. A Redditor received a phone call from Samsung and was told that the company will begin shipping out replacement Note 7’s starting on September 19th.

The package will include a brand-new Note 7, the new version of the Samsung Gear VR, and a prepaid package to send the defective device back so you won’t have to pay for shipping costs. On top of that, if you participate in the Galaxy Note 7 Exchange Program, you will be receiving a $25 gift card, in-store credit, or bill credit from your carrier.

[Reddit | Samsung]


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