Verizon is killing off its $2.99 Visual Voicemail service


Verizon has announced that it will discontinue its $2.99 Visual Voicemail service on July 8th. No reason was given for why the service is being killed off, but we figure it’s because there aren’t a lot of people willing for pay $3 for the privileged of viewing and managing their voicemails in an app. Also, who leaves voicemails these days?

If you are a current subscriber to Verizon’s Visual Voicemail service, there are a few things that you will need to do before July 8th. Verizon is promising that all your old voicemails will not be deleted, but your basic voicemail inbox is limited to 20 voicemails. This means that you may have to delete a few voicemails if you don’t want people to get the dreaded “this inbox is full” message when they try to leave you a voicemail. There’s also a chance that you will need to set up your voicemail mailbox again once the switch is made. That could be a good thing since most people haven’t updated their voicemail greeting since 2009.

  • You won’t lose any existing voice messages when switching from $2.99 Visual Voice Mail to Basic Voice Mail.
  • Your existing voice messages will be saved, but you’ll need room for new messages. Before the switch to Basic Voice Mail on 7/8, make sure you have less than 20 messages in your mailbox. For more information on saving or archiving your messages, refer to our Basic Visual Voice Mail FAQs.
  • You may have to set up your voice mailbox after switching from $2.99 Visual Voice Mail to Basic Voice Mail. To set up your Basic Voice Mail, see the instructions below

Are you one of Verizon’s lucky Visual Voicemail users who will be forced to go through this transition?

Nick Gray
I'm a life-long tech enthusiast who has a soft spot for HTC. After writing about tech for more than a decade, I jumped at the opportunity to take on the role of Editor in Chief at Phandroid. Please contact me at [email protected].

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