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Sprint has expanded their delivery service to 4 new major cities today. Folks in New York, Los Angeles, San Francisco and Denver are all being treated to Direct 2 You, a personal and in-home delivery service that’ll have an agent speeding to your door with your new Sprint phone in hand.
Agents help you set the phone up, transfer contacts and content, even answer any questions you might have. It’s a nice option for those who find the in-store experience a bit too time consuming but still want in-person help to set their phone up.
Best of all is that it’s free with the purchase and activation of any new Sprint smartphone, so if you’re not up to the task of heading to the store then there’s no reason you can’t take advantage.
The expansions include surrounding major metro areas for the four cities, and it brings the list of applicable cities to a whopping 28. Here’s the full list for you as of today:
- Los Angeles metro area: Los Angeles, Anaheim, Beverly Hills, Calabasas, Laguna Beach, Long Beach, Newport Beach, West Hollywood, Pasadena, San Pedro and Santa Ana;
- New York metro area: New York City and these cities in New Jersey: Newark, Jersey City, Edison, Elizabeth and Paterson;
- San Francisco Bay Area: San Francisco, Oakland, San Jose and Berkeley;
- Denver metro area: Denver, Boulder, Fort Collins and Golden
- Chicago
- Miami
- Kansas City
Moreover, Sprint has confirmed that Detroit, Washington DC, Tampa and Dallas will get it early next month.
[via Sprint]
I guess this would be good for the average customer, but I can’t bear the thought of someone doing this for me because it ruins the experience. And for those who root immediately, this would be unnecessary.
That being said, I just recalled (not that I forgot), but I don’t order my phones through Sprint directly anyways. Although if they have a deal on the next Nexus phone and I can’t get a similar deal elsewhere, I may look into this.
fix the network first, 4 years lte promised my area. still just test signals for 2 years.
“Agents help you set the phone up, transfer contacts and content”
So they’ll type in your Google ID and password for you? IMO, with the step-by-step welcome screen that’s present in almost every smartphone, anyone should be able to setup a smartphone. If you can’t, you probably should stick with a feature phone.
I don’t know what other services Sprint is offering, but it sounds like an opportunity to upsell other services (like home security or internet service).
It’ll take a lot more than free delivery to make me want a phone on The Nation’s Worst Network™