Mar 17th, 2012

Android and lawsuits, unfortunately, go hand in hand. For possibly the first time, though, I got to side with the plaintiff. Dodd Harris and Stephen Sabatino are suing Google regarding the 15-minute refund window, stating that it is unfair and often doesn’t leave enough time to demand a refund.

This isn’t the first time the 15-minute window is causing legal problems for Google. If your memory is sharp, you would probably remember that Google was handed a fine from the Taiwanese government that wanted them to provide a 7-day trial period. Google declined, simply choosing not to sell apps in the country.

As stated earlier, I agree with Dodd Harris and Stephen Sabatino on this issue. Fifteen minutes is ridiculously low, especially considering how app sizes are getting larger which means more download time. Some developers do give refunds if you contact them yourselves, but that’s a rare case and the official method needs to be remedied.

In my eyes, there should either be a 12 or a 24 hour period, or some method where developers can set refund windows or its simply proportional to the download size.

What’s your opinion? Are you happy with the 15-minute window, or would you like to see a change, too?

[via Android Police]

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