ASUS Issues Transformer Update to Fix Keyboard Dock Problems
It seems certain models of ASUS’ Eee Pad Transformer were affected with problems pertaining to the tablet’s optional keyboard dock. We haven’t heard of these issues before today, but that’s because not a ton of people were affected by it. Regardless, ASUS has issued a patch – firmware version 8.2.3.13 – to fix whatever needs fixin’. Here’s the post from their Facebook page:
Eee Pad Transformer firmware update 8.2.3.13 released – keyboard dock issues fixed. Don’t forget once you have updated the firmware on the Pad and rebooted, you must then also click on the firmware update icon for the keyboard dock (it will appear as a triangle in the bottom right of the screen). We completed the process on our test unit here with no problems.
Note: this was posted on ASUS UK’s Facebook page. No word on whether or not the United States or other regions will be receiving the update. (Be sure to let us know if you do get one, will ya?) One user who applied the fix says it absolutely fixes every problem he was having with the keyboard dock. ASUS details those problems here:
Not all units affected. Some had connection problems (so the keys trackpad weren’t responding) and some weren’t allowing charge. The engineers are confident that the frmware update should resolve the glitches.
Glad to hear, ASUS! Now get a move on ramping that production up so more people are able to buy it. [ASUS UK Facebook, Thanks Marco!]