Right now the Nexus One is $179 ONLY for new customers or a small group who qualify for an upgrade – the rest must pay the full $529 price for the unlocked phone. But maybe not for long. In a Google support thread titled “ATTENTION GOOGLE TEAM” which BASHES the company and opens with “Your support sucks…”, a Google employee named Ethan chimes in:
Also, as you’ve probably seen elsewhere, we’ve listened to everyone’s feedback and concerns and are working to expand the group of customers that qualify for upgrade pricing on the Nexus One. Please stay tuned for more information.
WOW! That would definitely help to increase the pace of that 20,000 phones/week… but the first person to respond echoed our thoughts exactly:
What about those of us that paid for this already at the elevated prices a week ago?
Great question. This could be a very interesting development and we’ll keep a watchful eye on this pricing situation. The initial complaint was made on launch day – January 6th – and Ethan just made his reply today. Let’s hope this is a sign that support is finally coming around to all those people waiting and also that Google is trying their best to actually listen to problems and address them in the most favorable, Win/Win manner.