Fax is a very popular medium of communication today with billions of users all over the world. However, the process of sending and receiving faxes today is not what it used to be decades ago.
As all faxes were transmitted over phone lines through fax machines, the cost of communicating via fax ran high along with other maintenance requirements. This is why, the field of faxing evolved and now you can fax without a fax machine or a phone line.
This is done with the help of online fax services that transmit fax through the internet. While there are a lot of fax services to choose from, not every fax service is worth its salt.
CocoFax is one of the most popular and commonly used fax services today. Therefore, many professionals often wonder if it is a good idea switching to CocoFax as compared to other methods of faxing.
Therefore, here is a detailed review that will examine every aspect of CocoFax for faxing through the internet.
Part 1: What is CocoFax
CocoFax is the leading online fax service provider in the world, catering to the communication needs of countless professionals globally. With CocoFax, you can fax any person in any corner of the world by using your computer, laptop, phone, or any other device.
There are many people who consider fax to be a thing of the past. CocoFax fights with this ideology by infusing the latest technology with fax technology just as people liked it. The end result is a safe, secure, and reliable medium that can transmit all your professional communication easily.
When you use CocoFax, you get to experience convenient faxing and the user on the other end won’t notice any difference. They would get faxes right on their fax machines just as they used to. Therefore, it is a win-win situation for you and your business.
1.1 CocoFax’s Working Procedure
Typically, fax communication works on phone lines that are connected to your fax machine. This is why people had to get a phone line connection and a fax machine in order to send and receive faxes.
However, things are different with CocoFax. CocoFax allows you to send and receive faxes over the internet, even though the internet works on a digital platform. This is because CocoFax acts as a translator, converting fax’s analogue signals to digital and vice versa.
This is the reason why you cannot send and receive faxes directly from the internet and you need a translator in between like CocoFax. And CocoFax seems to be pretty good at this job.
Part 2: CocoFax Faxing Methods
The good thing about CocoFax is that you aren’t just stuck with one way to send and receive a fax. CocoFax allows you multiple faxing methods and you can choose any that you like based on your convenience. The ways to fax with CocoFax include:
Web Browser Fax
You can use CocoFax’s functionalities to use the features of a high tech fax machine right from your web browser. You can and receive faxes with a single click through the easy to use web dashboard of CocoFax.
CocoFax offers you sending and receiving faxes right from your email, just like you send and receive emails. These faxes still get printed on the receiver’s fax machine and you only need the fax number of the receiver. The process is the same as old school faxes, the only difference is the convenience you get (along with saved costs).
There are many other methods through which you can fax with CocoFax. However, these are the only ones you will need and you are going to use.
Part 3: CocoFax Fax Number
You need a fax number to send and receive faxes, no matter which way you choose to fax. This is true for a fax machine as well as an online fax service.
In the case of a fax machine, you are supposed to get your fax number from your telephone operator. That can be a complicated process with a lot of forms to fill.
However, if you go ahead with using CocoFax, the latter takes complete care of this requirement.
Free Fax Number
CocoFax assigns you a free fax number which you can use to send and receive faxes. You don’t even have to provide your payment details for this.
However, this fax number is valid for a limited time so you can evaluate CocoFax’s service. If you would like to keep this fax number permanently, you can get a subscription plan from CocoFax.
CocoFax’s services are so good that most users I know quickly jumped for a subscription plan even before the free fax number expired. Therefore, if you are looking for a genuine fax service, it is assured that you will find one in CocoFax.
Custom Fax Numbers
If you thought that the free fax number was the good part, you are in for a treat now. CocoFax also offers you choosing your own custom fax number. You get this option when you create a CocoFax account and try out the free trial period valid for 30 days.
Since brands often look for numbers that match the brand design, the custom fax number is a feature that you would love. CocoFax has a huge list of fax numbers to choose from, and you can choose whichever number you think is the best for you.
Further, you won’t have to pay anything extra for this custom fax number. Just get any subscription plan from CocoFax and you will get to choose your own fax number as a free added luxury.
Part 4: Using CocoFax
How easy or difficult using an app is defines a lot in the experience for the user. People often dislike an app that is hard to set up or use in the long run.
CocoFax has designed its interface in such a way that it makes it easier for professionals to not find any issue anywhere. It is similar to sending emails and just as fast. Further, there is no need to install any app so you won’t find any tough instructions.
Let us review the steps to use CocoFax through each of the ways you read about:
4.1 How to Fax from Web Browser
CocoFax supports every browser of smartphones as well as computers. It can be Chrome, Firefox, Opera, or any other web browser. You just have to follow these steps:
Sending Faxes through Web Browser
Step 1: Create a CocoFax account and enjoy their 30-day free trial. You will also get to choose your fax number when you create a new account. You will be taken to your dashboard. You can log in later too by using your account credentials.
Step 2: Select the ‘Send Fax’ button on the top left corner of the dashboard. You will see a new popup where you are going to draft the fax you need to send. The following fields are available:
In the ‘To’ field, you can enter the fax number of the receiver. You can also enter multiple fax numbers and separate them with a comma. This way, your fax will be sent to all these addresses simultaneously.
You can choose to add a note to the fax. Any text that you enter in the note will appear on top of the receiver’s fax document. If you leave it blank, no note would be added.
The same goes for the cover page as well. You can choose to add a cover page if you wish. This is the first page that the recipient will receive on top of the fax document.
The main thing is attaching the document that you wish to fax. You can upload any document from your system or provide a cloud link for the same. CocoFax works with a variety of document formats, including docx, xls, xlsx, png, jpg.
You can also choose to attach multiple documents to the fax. These documents will be merged as a single document on the receiver’s end.
Step 3: Click on the ‘Send’ button if you have double checked all the details. CocoFax will immediately transmit your fax to the receiver.
While your job is done here, CocoFax makes sure to give you complete accountability. You get a delivery report about whether the fax was unsuccessful or not in your web dashboard (and also your email address).
**If the fax is not delivered to the recipient, the common reasons are that their fax machine is busy, it is turned off, or you entered an incorrect fax number. Technically speaking, there would be no shortcoming on CocoFax’s end since their processes are automated.**
Receiving Faxes through Web Browser
Once you get a CocoFax account by following Step 1 of the previous section, the rest of it is very easy. When you receive a fax at any time, CocoFax immediately forwards it to your web dashboard. The good part is that you won’t have to keep your dashboard turned on 24×7 to enable receiving faxes.
If you want to check the faxes that you have received, you can click on the ‘Inbox’ tab of your dashboard. You can find all the faxes you have received at any time in the past here.
4.1 How to Fax from Email
Being able to fax from your email client adds a whole new layer of convenience to fax than you ever imagined. It combines the portability of using email with the added security and confidentiality of using fax services.
Here are the steps to use it:
Sending Faxes through Email
Step 1: Register for CocoFax and enjoy the 30-day free trial period. Make sure that you use the email address from which you wish to fax.
Step 2: Open your email client on any device. For example, if you want to use a Gmail address to fax, you can open Gmail on the web browser of your phone or computer or even use the Gmail application.
Step 3: Click on the option which you use to create a new email. The new email popup will open. You will draft your fax here:
In the ‘To’ text field where you type the email address of the recipient, you will enter the fax number of the receiver followed by ‘@cocofax.com’. For instance, if the fax number of the recipient is 123456, you will need to enter: firstname.lastname@example.org
The Subject field is optional. Anything you enter here will appear as a note on top of the fax document on the receiver’s end. You can choose to leave this field blank.
The same also applies to the email body. The email body is the cover page of the fax document on the receiver’s end. You can choose to leave the cover page empty if you wish. If you want to add a cover page, type it in the email body.
Now comes the important part- the actual fax document. You can attach the document to this email with the paper clip icon. You can also attach multiple documents together. However, it is a good idea to check that the filenames do not have any special characters.
Step 4: Once you have cross-checked, click on the send button. CocoFax will receive your email and forward it as a fax to the receiver’s fax machine.
Once you send the fax, you will shortly get a delivery report in your email inbox about the success of your fax. If your fax was unsuccessful, you will know about it as well.
Receiving Faxes through Email
Once you have signed up with your email address for CocoFax, you will automatically start receiving faxes to your fax number in your email inbox.
The email notification will contain details about the sender and the time log of the transmission. The actual fax is attached as a pdf document with the email. This way you can choose to forward it directly with a single click if you wish.
If you hadn’t noticed before, you can choose which faxes you want to print. Therefore, there are considerable savings on paper and other resources. Further, the ease of use makes us award another point in CocoFax’s favor.
Part 5: CocoFax’s Unique Offerings
There are a lot of things about CocoFax that you do not generally find in online fax services and especially not in fax machines. These things add luxury and convenience to the whole process and make us like CocoFax even more. A few of these things include:
With CocoFax, you are no longer limited to send only text documents as faxes. You can send documents with pictures as well as image files too. If you noticed, CocoFax supports faxing PNG and JPG files.
Fax from Email
Using your email as a fax machine isn’t something that you find anywhere or see anyone using. This is a feature that gives your office a touch of advanced technology and higher professionalism. This means that you can fax even when you are on your way home after work.
The delivery reports always keep you notified about which of your fax communications were transmitted successfully and which went awry. Therefore, if any of your important information isn’t sent, you can resend it again to make sure that you don’t miss out on important messages.
No one likes a clutter of documents on their desk. This is another way in which CocoFax stands out. CocoFax stores all your received and sent faxes permanently so you don’t have to worry about printing them. There is no chance of losing documents too since you can access them later at any time.
All these things and more combined in a single web service creates something really awesome. Therefore, CocoFax truly deserves the popularity it has. Let us read some other aspects about it that matter:
Part 6: Customer Service
How a brand treats its users goes a long way in telling you if that brand is worth considering, whether it is an app, a service, or a product. Therefore, CocoFax’s customer support is an important thing to discuss.
After testing the customer service of CocoFax, it is easy to say that you wouldn’t have any problem there. And in case you have an issue in using CocoFax, the customer service will be there to assist you at any time.
You can contact CocoFax’s customer support 24×7 and they will get back to you at the earliest and resolve your query. To contact their customer support, you can shoot them an email at: email@example.com
Part 7: Pricing Plans of CocoFax
When you get a CocoFax account, you can enjoy the fax service free for a month. After that, if you would like to continue using CocoFax, you can get a subscription plan from them.
After comparing subscription plans of various fax services on the internet, CocoFax’s pricing plans can be called a delight. It offers the most features at the lowest price giving you the complete value of money.
Further, you can choose the plan that suits your monthly fax requirements. This means that your money is never wasted and you are only paying for what you use. Don’t worry, if you ever run short of fax pages, you can always get more from CocoFax.
Further, you can cancel the subscription plan at any time with a single click. There is no unnecessary hassle involved.
Part 8: CocoFax Benefits
If you have read the review so far, you must have picked up a lot of benefits of using CocoFax over other fax methods. Here are some other benefits that you get:
Many people are reluctant towards using fax due to the high costs involved in owning and maintaining a fax machine. However, CocoFax allows you to fax day and night without any commitments or high costs.
CocoFax will always get your faxes to the fax number you enter. Even if the fax number is unavailable, you will get to know about it. Therefore, there is reliability in using CocoFax which is hard to find in other methods of communication.
Multiple Device Support
CocoFax can fax through your Windows computer, Mac, Android smartphone, iPhone, and any other device as well. This means that you are no longer limited to the vicinity of your office to send and receive faxes.
Savings on Resources
You will be making huge savings if you go with CocoFax as opposed to using a fax machine setup. You can invest this money in some other aspect of your business. Further, there are also other sorts of savings, such as electricity, paper. Ink, etc.
This is not the end of it. In the time it took to research about CocoFax, there are considerable advantages we have found in this service. Therefore, you should try out CocoFax’s free trial and you will see the good bits for yourself.
Part 11: Verdict
After evaluating CocoFax in detail, there is no reason apparent for not trying CocoFax. In fact, we couldn’t even find the tiniest bit of shortcoming.
Therefore, CocoFax has our greenlight and you should try it out without hesitation. It is surely going to do your business a lot of good.