All four US carriers allowing Galaxy Note 7 swaps for any other device
Sprint, AT&T, Verizon, and T-Mobile all now allow their customers to exchange their replacement Samsung Galaxy Note 7 devices for any other smartphone in stock. All four major carriers confirmed the information to The Verge after Sprint led the charge earlier today.
This new policy of accepting replacement phones comes after reports of a replacement Samsung Galaxy Note 7 caught fire on a Southwest airlines flight just yesterday. The phone in that report was verified by the IMEI number to be one of the phones to be considered clear of the battery recall issue. Now the US Consumer Product Safety Commission is investigating the incident.
With some speculating that a second recall might be in order for Samsung, all four major carriers offering a replacement device no questions asked is the best thing you can hope for to get out of the situation. Not happy with your Note 7? Take it back to the carrier you purchased it from and exchange it for any of the great devices released in 2016. Here’s our guide to the best smartphones of 2016.