By Yesterday, Facebook revealed that they are launching Chatbots, a new addition to their Messenger Platform that’ll allow customers to communicate with businesses for a new level of customer service. Have a question about an order or want to place a quick order for something? Message one of these companies’ chatbots as if you were messaging a friend.
There are 35 known businesses coming along for the ride in the early going, though not all of them are available right here. In any case, here’s the list, with those who are already up and running in bold:
- 1-800-Flowers
- Bank of America
- Burger King / Tim Hortons
- Business Insider
- CNN
- eBay
- Expedia
- Fandango
- Great Western Railway / Conversocial
- HealthTap
- HP
- LivePerson
- Mic
- Operator
- OwnerListens
- Philz Coffee
- Poncho
- Rogers
- Salesforce
- Sequel Stories
- Shopify
- Sonar
- Sparkcentral
- Spring
- Staples
- StubHub
- theScore
- Thrillist
- ToyTalk
- Twilio
- UNICEF
- Wall Street Journal
- Zalando
- Zendesk
- Zinglec
To get started, all you’ll need is to make sure you have the latest version of Facebook Messenger and find your favorite business (again, currently available businesses are in bold above). Have at it!
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