Nexus 6P shipments delayed for some, Google giving $25 refunds
If you’re a Nexus-lover who zoomed to their keyboard on Nexus-day to quickly place their order to reserve one of the top spots in line, you may want to check your inbox: some Nexus 6P shipments have been officially delayed.
Here is the E-Mail that Google is sending out:
Hello there —
Thank you for buying a Nexus 6P from the Google Store. We’re really excited about this phone and we hope you are too. But we have some not-so-great news: It’s going to take a little longer to get the 6P to you than we would have liked. We’re working hard to meet the strong demand we’re seeing for the color and memory size you ordered, and we promise it will be worth it! Rest assured that orders will still be shipped in the order that they were received.
As of now, we’re expecting to deliver your 6P order between 11/7/2015 and 11/14/2015, and we’ll send you a notification as soon as it goes out the door. As a courtesy, we’ll give you a $25 refund on your purchase, which we’ll process soon after your phone ships.
We know that waiting a bit longer can be inconvenient, though remember we won’t charge you until your order ships. We also want to make sure you’re aware that you can cancel your order. We’d hate to see you go, but if you need to, just follow the instructions here.
We apologize for this news, and thank you again for your order.
Sincerely,
The Google Store Team
It’s unfortunate that I am able to verify the authenticity of this e-mail… because I received one myself. My initial shipment date was supposed to be October 27th-28th.
It doesn’t seem the delay is too terribly long and the $25 courtesy refund is a nice touch (thanks Googsers!), but if soon isn’t soon enough, you’ve been warned. Google makes it clear in their e-mail that the delay is only for certain configurations of size and color. My configuration:
- Nexus 6P
- 128GB
- Aluminum
Have you gotten a delay e-mail from Google? If so, let us know your configuration in the comments so we can try and pin down which combinations are most likely to see these delays.