Can’t login to Nest thermostat or dropcam? You’re not alone. [PASSWORD INVALID]
[Update]: Service has been restored! Be sure to check your Nest product to make sure they’re working, and hit up the Nest forums at AndroidForums.com for further help from the community if you need it.
If you’re trying to login to your Nest thermostat or Dropcam through the Android app but keep getting a “Password Invalid” error despite knowing you’ve got the right password, don’t worry:
- You’re not going crazy, lots of people are getting this error
- Nest is aware of the problem and working on a fix
You can always check the status of the Nest network here. Which right now confirms the problem.
It seems they’re on top of their customer support game, according to the Twitters and related replies.
For now you’ll have to adjust your indoor temperature the amish way: walking over to the thermostat and physically changing it. We know, we know… the hardships of tech failure. Just trust that the problem will be shortlived and your devices themselves aren’t broken.