AT&T’s Nexus 6 stock is being returned to Motorola because of faulty software [UPDATE]
It’s no secret the Nexus 6 for AT&T had a fair amount of the carrier’s influence as far as software is concerned. In fact, earlier today we even showed you the necessary steps you can take to remove much of this, bringing back a “pure” Nexus the way the Android gods intended. Now, a software bug that’s apparently unique to the AT&T model of the Nexus 6 could make it hard to find the device at your local store.
According to an internal memo sent to AT&T stores, they are to return all stock of the Nexus 6 back to Motorola thanks to “incorrect software” being shipped on initial units. While only these initial shipments seem to be affected, rather than sift through all their stock, all of it is going back to the mother ship.
It’s not clear exactly what the bug is, although we’re seeing reports of some devices randomly powering off, or not booting up properly. Yeah, not a fun time, especially for a phone that should just work. A Motorola spokesperson confirmed the bug in a statement:
“We delivered a small number of Nexus 6 smartphones with incorrect software to AT&T customers who pre-ordered. The incorrect software prevents the phone from starting up properly. We will provide replacements for consumers whose phones are affected. The problem has been corrected and the phones currently shipping are fine.”
UPDATE: Turns out we may have another idea what the “software” problem is. A user on Reddit posted the following images which, like AT&T said, wouldn’t allow his phone to boot properly. In fact, he was stuck in bootloader mode for a good while. Once he was able to get everything up and running, turns out his Nexus 6 was running some kind of Android 4.4.4 KitKat test build — not 5.0 Lollipop. L.O.L.
