Sprint Making Major Changes – Shuts Down Premier Program, Cuts Back Return/Exchange Policy and More
As a Sprint customer, this is definitely NOT the news I was looking to hear today. Looks like Sprint is doing a bit of house cleaning and making a lot of changes in the form of a few cost cutting measures. Dead and gone is Sprint’s Premier program which recently saw a new tiered system into Silver and Gold members. Can’t say I’ll miss it.
Now this one is going to hit me a little harder. Sprint will also be doing away with their once amazing 30 day return/exchange policy only to cut it in half. The new policy is a mere 2 week or 14 days. However you want to look at it — it sucks.
But it’s not all doom and gloom for Sprint customers. Sprint will also be introducing a “New for You” program that allows customers to upgrade their device every 20 months. The downside? Well, it’s not really the same 2-year discount new customers get when purchasing a new device. After 20 months with Sprint, you’ll now receive $150 off the full price of a new device which could even be seen as less thanks to the increased upgrade fee, up from $18 to $36.
All changes should go into effect by tomorrow, September 15th. Can’t say things aren’t looking too good for ‘ol Yeller. If T-Mobile still had a future, I’d consider making the jump back on over to them. But now, seems the only real option would be Verizon. Don’t think I could handle that steep monthly bill though. Bummer.
[Via AndroidPolice]