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Amazon Accidentally Charges Users $.99 for SeekDroid, Gives Refund And Another $4 Back

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This is what I call customer service. Amazon intended to give SeekDroid away for a short time, but when users went to take advantage of the offer they were charged the full price of the app – $.99. Nothing huge, but it was an error that Amazon takes full responsibility for and they’ve conjured up a sweet deal for those who were affected. Users get a $5 credit for any app in the Amazon Appstore which they can use however they like up until March 31st 2013. Sure, that $.99 isn’t going back into your bank account, but I’m sure you can pass that double cheeseburger up today and not worry about it. [Droid-Life]

Hello,

We’re contacting you about order for “SeekDroid.” We recently learned that some customers were charged $0.99 during a period we intended to make this App available for free. As a result, we’ve applied a $5.00 promotional credit to your account that can be used on any App available in the Amazon Appstore.

Your promotional credit will automatically apply to your next Amazon Appstore order and will not expire until 11:59 PM Pacific Time on March 31, 2013.

The promotional credit may be redeemed only for the purchase of apps then available from the Amazon Appstore for Android. The promotional credit is non-transferable, not redeemable for cash, and may not be combined with other credits or special offers.

We look forward to seeing you again soon.

Sincerely,
Customer Service
Amazon.com

 

Quentyn Kennemer
The "Google Phone" sounded too awesome to pass up, so I bought a G1. The rest is history. And yes, I know my name isn't Wilson.

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10 Comments

  1. mmm double cheese burgahhhhhhh

  2. Since Amazon keeps making paid apps available for free, I’m never again buying a paid app through Amazon.

    I even purchased this app, SeekDroid, back when it was 99¢.

    1. What kind of retarded logic is that?

      1. Hahahahahaha!
        Ask him!!!

      2. I do the same. I use amazon’s store just for the free app of the day (which supports the developers as they get 20% of the normal price when it’s free). Then any app I want I buy from the android market.

        I got nano panda for free from amazon, and then I bought it again in the android market.

  3. This is something Apple would never do.

  4. They’ve raised the price of double cheeseburgers anyway…it’s like 1.39 plus tax. ;-)

  5. I ‘purchased’ this when it was free… never got that email. DAMN.

  6. Amazon did this for me on day two of the app store being open. They rule. Actually gave me $10 in store credit.

  7. Crap.  I was waiting for this one to be free.  I’ve checked almost every day, but never saw it.  Oh well.

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