Call Recipients Hit with Overage Charges Thanks to Sprint’s Google Voice Integration
The switch to Google Voice integration on Sprint brings along the many benefits of Google’s call routing and voicemail service, but it comes with one major caveat, as some users are discovering. When a user opts to assign their Google Voice number as their main Sprint number, recipients of calls are being hit with overage charges. The reason? Google Voice numbers are viewed as landline numbers by the national number database, meaning calls received from such numbers will eat up minutes as if they are coming from a landline. The Sprint user won’t experience such charges — their minutes are free — so most won’t even realize the gouging their friends and families are receiving.
Sprint is encouraging users to port their current Sprint number over to Google Voice rather than the other way around in order to avoid the problem altogether. Google Voice co-founder Vincent Paquet confirmed, and Sprint said there was no way to fix the issue. If you haven’t opted into Google Voice integration on Sprint and plan to do so soon, you’d be wise to keep your current number. Everyone’s anytime and mobile-to-mobile minutes will be better for it.
[via DailyTech]