Verizon Tops JD Power & Associates’ Call Quality Survey in Majority of Regions [Shocker]
You get what you pay for, they say, and those who pay more for Big Red’s massive coverage area and quality network couldn’t be smiling any harder right now. For the 13th consecutive volume, Verizon has topped their list in wireless call quality in nearly all regions – only AT&T has been able to tie them in the Mid-Atlantic region, while US Cellular has actually beaten them in the North Central region. (Not surprised considering US Cellular got their start in the Mid-West and hav been working feverishly to improve their network here.)
AT&T actually received decent scores in a few regions (again, they tied Verizon in one of them), but were dead last in the West and North Central – AT&T is notorious for dropped calls over in California and Nevada. (And the North Central result surprises me as I get exceptional coverage in my South Wisconsin town where Sprint and Verizon struggle. I’m only one man, though.)
T-Mobile – as many of you might have guessed – spent a majority of their time at the bottom of these lists. The only instances they weren’t last were when they were second to last in the North Central and West regions where AT&T failed. Sprint was average or above average in most regions, but was second to last in the Mid-Atlantic. Head on over to their site for the full slides. [Electronista]