T-Mobile UK Flip-Flops on New ‘Fair Use’ Data Caps
When T-Mobile UK decided to up and change contractual terms for all existing, upgrading, and new subscribers to a soft limit of 500MB of data per month, regardless of whether the user was on an existing 1GB or 3GB plan, the backlash from media and consumers was not only inevitable but justified. Just two days after the initial imposition of the new plan, TMoUK is back pedaling, stating that existing customers won’t be subject to the new terms.
New subscribers and those upgrading will still get hit with the 500MB data cap, but the carrier says it will give its new policy a hard look before determining if it stays or goes. A statement was issues by TMoUK VP Linda Hardy via the company’s website:
“There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users.”
500MB is an awfully small amount, but given T-Mobile’s original explanation that their average user users only 200MB per month, we fault them more for the out-of-left-field changes that were anything but fair to users in the name of “fair” use.
[via RegisterHardware]