Vodafone Galaxy S Warranty Voided if Updated to Official Firmware

• Kevin Krause
• 14 years ago

When new Samsung Galaxy S firmware became available via Samsung’s own KIES, an interesting discussion surrounding the update popped up along with the revelation that Vodafone users employing the update will void their warranty. The issue is that if Vodafone does not expressly approve a firmware update the warranty from Vodafone is voided, even if the update comes from an official manufacturer source like KIES.

While the caveat is no doubt in place to deter installation of custom ROMs and hacked software, it sets up an interesting debate. It probably wouldn’t be too hard for Vodafone to include a clause in their Warranty that allowed for official manufacturer updates, and they have been known to budge at the larger cries from their customers. When a new update to the Desire brought users bloatware rather than Froyo, Vodafone promised to remove the unwanted software along with the upgrade to Android 2.2, hopefully they will listen to Galaxy S owners upset by voided warranties thanks to company policies.

[via SamsungHub]