ZodTTD (PSX4Droid) Losing Out on Potential Sales Due to Android Market Errors
Bummer. The developer responsible for one of the most sought-after apps this week – the newly released PSX4Droid – is not seeing maximum potential return on his app. For some strange reason, over 6,000 purchases remain on hold with none of them being authorized for download.
We’ve contacted the developer for more details on the issue, but we wanted to get this story out there to see if we can get Google to speed things up a bit on getting things resolved. It must be frustrating for a developer to release an application and not be able to deliver the goods to their customers (And that statement is a bit flawed considering they’re not even the ones responsible for distributing the .apk file here – Google is.)
I imagine it’s even more frustrating for users to see their Google Checkout accounts charged for purchased items without delay but are often denied the ability to download the items. This is most likely just a technical error, but these are the moments where I’m sure everyone (users and developers alike) would appreciate the ability to get in contact with Google to make sure they’re aware of some of the issues people have (or – at the very least – just let us know robots aren’t at the helm of the support forums).
Voice your conerns and “star” this issue over at the thread on Google’s Android Market support forum here.
[Thanks, Jack!]