Orange Block: Hero Apps Missing, HTC Blames Carrier

• Rob Jackson
• 15 years ago

If you’re an HTC Hero owner on Orange’s network and think you’re going crazy because you can’t seem to find a specific app in Android Market that you KNOW exists… no, you’re not going crazy. The latest Orange HTC Hero update is blocking access to some paid applications in Android Market that seem to have simply “vanished”. Don’t look for HTC to solve the problem anytime soon:

“HTC won’t release any software update on this matter but Orange UK is free to upload at any time to our web server a support solution” the company told one Reg reader, continuing that “Orange UK … is aware of the issues and is working to urgently resolve them.” The missive explained that the problem stems from a server of some sort, rather than the handset.

Last August the same thing happened on Orange and copy-protected apps were the culprit – RegHardware suspects it’s the same problem this time around. An irritating issue indeed. To our friends in the UK – have you noticed this problem?