Rogers’ Robot Issues Continue, HTC Magic Pulled Temporarily

The folks at Rogers haven’t been enjoying a smooth sailing Android experience thus far: first they say the G1 can’t be upgraded past Android 1.5, then they offer Dream users an HTC Magic as a replacement, then they pulled the Dream off the shelves due to an Emergency 911 contact security flaw, and now they’re doing the same thing with the Magic.

So yeah… that Dream to Magic upgrade option is on hold. Here is the official message from Rogers according to MobileSyrup:

“We are in the process of contacting all of our Magic customers by text message asking them to disable GPS location on their Rogers HTC Magic device to ensure all 911 calls complete.The same issue was identified on the Rogers HTC Dream, as communicated on January 15. At the time, our testing indicated that the Rogers HTC Magic was not impacted. However, through continued precautionary testing of the devices, we discovered the issue is replicated intermittently on the Magic device as well. HTC is working on a software fix that we will make available as soon as possible.

In the meantime, Rogers HTC Dream customers need to follow these steps:
1) Select Menu
2) Select Settings
3) Select Location
4) Uncheck Enable GPS Satellite

We apologize for the inconvenience this may have caused our customers. Our priority continues to be customer safety. As with the Dream, we are contacting via text all affected customers and we have immediately requested that the device be taken off the shelf until HTC implements its upgrade”

Man… Mo’ Robots Mo’ Problems.

[MobileSyrup via IntoMobile]

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