Bonus offer - Plenty of gold
New members are greeted with the sweet shiny sight of 7,500 Gold Coins and 2.5 Sweepstakes Coins (although the SC are not available until after you have verified your account) in their account upon sign up. Not too shabby. This should give you a good amount of gameplay to explore the site and play some of your favorite slots as the average minimum spin is around 70GC unless playing the Jackpot slots then this jumps to around 700GC. But, with more than 700 slots to choose from you are going to need your bucket of gold brimming over. And our McLuck casino review discovered a couple more ways to achieve this lofty goal.
Part of the Welcome Bonus includes the first time buyer promotional purchase package, where you receive an additional 100,000 Gold Coins and 30 free Sweepstakes Coins for $9.99, giving you much more bang for your buck – specifically 150% more than a standard purchase! However, a purchase is not necessary, as McLuck offers a daily bonus of 5,000 Gold Coins for logging in every 24 hours, plus there are weekly Instagram competitions and Facebook and Twitter giveaways that you can also get involved with, so follow their accounts to be in with a chance of winning even more free coins.
If the bonuses have piqued your interest then take a look at our
McLuck bonus
review where we go into detail about all the bonuses on offer plus any stipulations that may be attached to them.
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Usability, look, and feel - Easy to navigate
The homepage or lobby of McLuck feels neat and uncluttered. It uses a dark background which enables the titles to pop whilst the use of rounded buttons and banners feels sleek and a little more upmarket. But our McLuck casino review is pleased to report that the site is more than just easy on the eye. The navigation of it is super simple, with the promotional banners on a carousel at the top, then a ribbon underneath separating the slots out into the various categories such as; Popular, New, Jackpot Play, Hold and Win, Cascades, and so on. Unfortunately there is no option to filter by gaming provider, however, there is a search bar that can be used to achieve this.
On the left hand menu clearly at the top is the button to purchase more gold coins, then underneath is the Promotions tab, Help Centre and Profile where you can access your account details.
A favorite part of conducting the McLuck casino review is playing some of the games. We have to be thorough afterall… We found the games to load quickly with no lagging or crashing, and each game clearly states the minimum bet amount and volatility of the game so you know what you’re getting before you spin the reels.
App / mobile site - No app but a decent mobile site
Unfortunately there is no app available for McLuck. However, there is a mobile optimized site which is basically a replica of the main site. A few of the menus have moved and the carousel only displays one promotion at a time but otherwise there is no difference.
Playing games is just as easy and without issue, buying more coins is still a super simple process – which lets face it any casino worth its mettle would ensure this aspect is kept simple. It just means that instead of being tied to your laptop or desktop you can play even when you’re out and about provided you have a stable internet connection.
Payments- Visa and MaterCard accepted
There are a handful of payment methods accepted including, Visa and MasterCard, but this is only required if you wish to purchase Gold Coins. The good news is that it can be done instantly and without a fee. It’s a little unfortunate that there aren’t more options such as PayPal or Skrill, however the casino is very new so it may be that in time it adds more payment options.
As Mcluck sweeps casino also allows for the playing of sweepstakes coins there is the possibility of redeeming these for gift vouchers or cash prizes. Gift cards will be emailed directly to you and cash prizes will be sent via bank transfer. However at least 10SC must have been accumulated to redeem a gift card and at least 75SC to claim a cash prize. The processing time should only be a couple of days plus the time it takes your bank HOWEVER your account must be fully verified beforehand. This is something we would recommend after registration to save any frustration when trying to redeem further down the line.
Customer Service - Close but no cigar
Good customer service is like a good fitting pair of shoes, you don’t realize the importance of them until you’re wearing some cheap replicas that turn a simple stroll into a constant negotiation between enduring the discomfort and contemplating whether the pursuit of style is worth the sacrifice of comfort. And luckily for McLuck they seem to understand this notion…well almost.
Initially on the site members can access the help center which has numerous articles ranging from technical concerns, account issues or even banking and promotional queries.
And if you can’t find the answer here, then there is also a contact form that can be submitted which they aim to respond to within 12 hours. If your issue is regarding a payment then you can contact them via phone 24/7. Although there is a live chat available it is only as support with purchases of a minimum of 4,000 Gold Coins. This is something we would really like to see expanded so that those having issues in any area can quickly and easily contact customer support.
License and security - Standard for a social casino
McLuck.com is owned and operated by B2Services OÜ, incorporated in Estonia, European Union. Past this there isn’t much more information provided regarding licenses however our McLuck casino review isn’t unusual in this, in fact many social casinos do not have this kind of information as gambling licenses aren’t required.
Players cannot access the site if residing in Alabama, Georgia, Idaho, Kentucky, Nevada and Washington (USA) and must be at least 18 years old or the minimum legal age in your jurisdiction.
Players should feel confident that all their data is encrypted and a lot of the games use random number generators to ensure fair play.
Our Mcluck casino review didn’t find mention of a loyalty program. However, that doesn’t mean there aren’t rewards available. There are plenty of reload offers and social competitions that existing members can get involved with for the chance to win free Gold Coins and even Sweepstakes Coins.
There is also a refer a friend scheme that boasts members can get up to 200,000 Gold Coins and 100 Sweepstakes Coins however, as always, the devil is in the detail. To be able to claim all this goldy goodness the friend must make an initial purchase of over $100 to release 100,000 Gold Coins and 30 Sweepstakes Coins into your account.
And if you want the remaining lot? Your friend will need to make purchases of over $1,400. So although this may be unlikely, or maybe not, it doesn’t actually cost you anything to share your link and you could get something out of it, plus the bonus of playing with a friend.
There are also the McJackpots that are extremely popular with the potential to win up to 200,000,000 GC from just one spin.
- GC Mini: 10,000 Gold Coins
- GC Minor: 200,000 Gold Coins
- GC Major: 2,000,000 Gold Coins
- GC Grand: 200,000,000 Gold Coins
All new players are automatically opted in to the promotion and each spin on any game is eligible, meaning thay the McJackpots could drop at any time.
Conclusion - A solid social casino
Overall, the experience of conducting this McLuck casino review has been a positive one. Yes there are a few areas where improvements could be made, such as the adding of some table games for more variety, the offering of the live chat function to all players and not those just making a purchase.
But all of this aside, here you have a casino that you can play for completely free just by logging in every day, and it’s filled with quality slot titles from some of the worlds best producers. It offers players a chance to get involved with their social channels and join in the competitions and chat. It’s easy to navigate and the site is pleasant to be on, not bombarding its members with pop ups and unnecessary ads. Overall a great start for this casino.
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Highlights
- Exclusive social casino slots
- Free daily Gold Coins
- Generous Welcome Offer
Although our Mcluck casino review didn’t discover any table games tucked away at it did find hundreds of slots. And you can count on some of the big providers. Pragmatic Play, EvoPlay, NetEnt, Relax Gaming and this list goes on.
In terms of games available you have a selection of Classic Slots using 5 lines including Super 7s, Jokers Jewels and Burning Wins. But if you like your games with a few bonus rounds added into the mix then maybe the Play the feature slots category is more up your street. And of course there are plenty of Hold n Wins, Cascading and Jackpot slots to choose from.
And as a social casino you can also find a few exclusive Gold Coin only slots and even a couple of Unlimited slots for plenty of gameplay in exchange for minimal Gold Coins.
There are two types of coins used at McLuck casino; Gold Coins and Sweepstake Coins. Both of these are virtual coins but there are some important differences.
Gold Coins
These are used to play the games for free. They are given away in generous amounts both with the Welcome offer and for logging in on a daily basis. More can be purchased but it’s not necessary to do so and all of the games can be played in full with your Gold Coins. However, they hold no real world value, which means they can never be exchanged or refunded or redeemed/ swapped/ or anything else for real money.
Sweepstakes Coins
These are also used to play the games for free. AND, they can be redeemed for gift cards or cash prizes provided that you’ve collected at least 75SC, have played through them at least once and verified your account. Sweepstakes Coins cannot be purchased and understandably are given away much less frequently than Gold Coins. You can also win more sweepstakes coins but you must be playing in sweepstakes mode.
After conducting the McLuck casino review we have to conclude it has a lot to offer. It has literally hundreds of slots – there is no denying that the breadth of slots would keep even the most avid players occupied for quite some time. BUT there are no Table Games, no Poker, no Roulette, no BlackJack and although a shame, it’s not enough of a reason to stop us recommending this new social casino.
With a very generous welcome offer, daily logging in bonuses and weekly social competitions you may never need to spend a single cent playing some top quality slots. And as an added bonus it has the option to play in sweepstake mode with sweepstakes coins to later redeem for real life prizes.