Hard Rock International is a global company, including popular hotel and restaurant chains. But for this Hard Rock review, we want to tell you about the social casino.
Social casinos are the entertainment alternative to online casinos, hence their design, bonus structure, regulation, etcetera. Hard Rock is a model example of this. We have combed through every corner of this operator and its fantastic bonuses to bring you all the important details in their unfiltered glory. Intrigued? Well, come along for the ride.
Social casinos and bonuses are a match made in heaven. This much is clear across other social operators we have covered, like in our Wow Vegas review and others.
The sweepstakes model of this operator means that players are bombarded with loads of bonuses from the minute they use the platform. For example, the welcome bonus after signing up is a staggering 200,000 virtual coins. This puts Hard Rock up there with some of the best social casinos in the United States.
Not only is this offer enough to start your playing journey, but it also allows you to access a sizable amount of the games library. Think of it as starting off in easy mode, where no real-money commitments are expected of you.
And if you’re wondering why the casino is giving away virtual coins as a welcome bonus, it’s because it operates on a sweepstakes model. In simple terms, since it’s not an online casino that requires real money to access games and promotions, it uses virtual, in-house tokens or currencies that have no real-world value. So, technically, players are playing the games for free.
Besides the welcome bonus, we also found a daily login bonus when researching for this Hard Rock review. The operator took a different route with this bonus. Rather than setting a predetermined amount, players are given the option to spin for it. So, whatever you get is your bonus for the day.
Other bonus offers on the platform include watching ads for extra whopping 3,800 coins. You can also pick your favorite retail Hard Rock casino for a chance to win 30,000 coins, and there’s also a “Quest” offer, which provides players with a list of activities to perform for coins.
Another outstanding discovery for us was the fact that the operator also tends to field new bonus offers and discounted deals sporadically. They would typically alert players to these offers via mail.
Claiming an offer is relatively straightforward too. Most have a dedicated bonus code, which you can enter into the redemption form found in the top right menu. Speaking of promo codes, we have one for you – use our Stake.us bonus code: BONUSDROID, to get a 5% rakeback and other bonuses when you sign up for the operator.
That said, don’t forget to read up on the terms and conditions of each bonus and fulfill the wagering requirements. From our findings, the casino’s terms are fairly standard and shouldn’t be a challenge for any player.
When curating this Hard Rock review, the first thing that struck us about this operator was how extremely responsive and fluid the platform is. Even the registration experience was snappy and didn’t take much time. Upon completing the form, you are immediately thrust into the casino.
The homepage also doubles as the games lobby and displays a variety of games, including but not limited to table games and slots. You’ll also notice the tiered system for unlocking new games on the platform.
For the casino itself, the operator has gone with a vintage look, favoring a combination of black and neon that is reminiscent of 90s arcade games. This color palette will doubtlessly resonate with many players. This simplicity appears to be the ace up the operator’s sleeves for its fast-loading platform and games.
Tying it all together is a background score that highlights exotic guitar chords. It’s mesmerizing without being distracting, further showing the operator’s penchant for simplistic sophistication.
Most Hard Rock reviews do not fail to highlight this casino’s mobile app. Not only is it a statement piece that shows the operator’s ability to keep up with the current internet climate, but it’s also proof that the platform is designed with every major market in mind.
From our findings, there’s not much of a difference between the app and the website. In fact, the operator has managed to create an app that flawlessly brings the casino experience to Android and iOS devices for on-the-go playing experiences.
Payment channels at social casinos are often in place for player convenience than anything else. How so? Simple: as much as the bonuses you get from signing up and logging in daily will last a while, there’s also a very real chance that they could run out.
In such cases, you want to have the option to get more coins and continue playing. This is where the casino steps in with its coin bundles, otherwise denoted as hearts. You simply purchase any of your choosing, between the $5 to $500 mark. Players get 100 hearts for every $1 they use in a purchase.
That said, the payment channels we found at this operator were fairly commonplace, such as Visa, MasterCard, and Discover. There’s also the option to use alternative payment methods like the Apple Pay Or Google Pay accounts.
Sticking to the sweepstakes theme, players cannot redeem real money after playing. Instead, they can only exchange their virtual coins for perks at the land-based Hard Rock casino. To qualify, players must first link their Encore Players Club account and swap 200 hearts per $1 worth of perks.
As far as customer support goes, our research for this Hard Rock review showed that the operator doesn’t have the biggest range of options. There is an online form for players to send in their queries. The operator typically replies within 24 hours. While this might seem like a bummer, the operator makes up for it with a great FAQs section.
There, you will find several major queries and detailed answers on each one, including how to purchase coin bundles, how contests and rewards work, and many other subjects. You can access the FAQs via the Help option in the menu. There’s also the option of contacting the operator via social media, particularly Facebook.
All in all, although a live chat option would help, the customer support options available are fairly adequate for a social casino. Also, since the FAQs are designed to help players, many issues will be resolved faster.
Online gaming laws in the United States are left to individual states to decide. As a result, the rules and governing agencies change from one state to the other. The sweepstakes design of the operator means that it is available in most parts of the country, except Washington, Idaho, Kentucky, etcetera.
The Hard Rock social casino is owned and operated by a reputable brand, which also runs several real money and land-based casinos. With such a backer, it makes sense that this operator will only offer the best playing experience.
We further analyzed the operator for game fairness and online security when conducting this Hard Rock review. It was pretty clear that the operator uses some form of SSL encryption to safeguard player data and fend off malicious individuals and tools.
The operator took yet another important step in using only encrypted payment gateways. This ensures that all purchases and prize redemptions go through the right channels and aren’t disrupted in any way. That way, players don’t have to worry about their data, and can just sign up and try their hands at the games on display.
For our Hard Rock review, we had to check out what the operator has in stock for its players in terms of a reward or loyalty program. While Hard Rock is largely a social casino that doesn’t use real money, it also has a loyalty system that converts points into real-world prizes.
This is possible due to its connection with the Hard Rock brand, which runs a hotel and casino chain.
At Hard Rock social casino, loyalty points are known as red hearts, which can be amassed side by side with credits. For every coin bundle you purchase to keep playing the operator’s games, the more loyalty points you receive.
In the end, you can redeem your loyalty points for virtual coins to keep playing, or turn them into tokens to be used at any land-based Hard Rock Casino of your choice.
How payouts work in online casinos differs from the prize redemption process at social casinos. For one, the use of a virtual token in the latter means that real-money is off the table from the start. You can learn all about social casinos and how they differ from online casinos on our website.
Mobile apps are a mainstay in the current climate of the internet. Thus, it’s no surprise that many operators have jumped on it. However, some have largely stuck to optimizing their platforms for both mobile and desktop web browsing. For more insights on operators with fully functioning apps, see our reviews.
As reviewers, we prioritize recommending only trusted operators that we have tested and vetted ourselves. This is to ensure player safety and analyze the legitimacy of a casino, including if they are operating legally and with a license. Learn more about licenses and regulatory bodies in our guides.
Given that it is attached to a brand with a rich history in the land-based and online casinos market, it goes without saying that the Hard Rock social casino has its work cut out when it comes to living up to expectations. There are many things that have been done right with this platform, proving yet again why the Hard Rock brand is affiliated with quality.
The casino experience is as good as they come, from the game variety to aesthetics. The operator has managed to carry some of the best and most in-demand games from the top developers in the industry. As for the bonuses, the combination of a mouthwatering welcome offer, daily login bonuses, and other promotions leaves players spoiled for choice.
That said, if exploring Hard Rock’s review of the social casino with us has been eye-opening, we recommend visiting our website. We cover operators, bonuses, and more in our reviews and guides. In fact, one of our more recent pieces is a Funzpoints review, which we suggest you check out, for more information on that operator.
Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.
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