Enchanted Casino Review 2023: Get the Best of Our Guide for US Players

We’ll start this Enchanted Casino review by discussing the online casinos’ bonuses and promotions. All the best social casinos offer no-deposit bonuses, and Enchanted Casino is no different.

When you open almost every modern-day sweepstakes casino’s website, they’ll greet you with a welcome bonus. In most cases, all you need to do to claim these bonuses is to create an account or verify your details.

So, why do most online US casinos offer these bonuses? Is there a federal law mandating them to do so? Or are they just generous? The US has no law requiring all online casinos to give players free coins. However, it has a law that motivates social casinos to offer these bonuses.

You must have heard of the Unlawful Internet Gambling Enforcement Act of 2006 if you’re a regular casino player. According to this regulation, any US casino offering its services via the Internet should not ask for money to give interested players access to their games. In other words, they must have a free-play model. And that’s where no-deposit bonuses come in — they enable online gaming sites to allow free access to their games.

Another reason most sweepstakes casinos offer bonuses is to attract new customers. And reasonably so — the online gaming scene is crowded with hundreds of casinos offering generous bonuses. Therefore, any casino not providing opportunities to win free coins will likely lose potential customers.

While there’s no sign of a welcome bonus at Enchanted Casino, the casino has plenty of other promotions where you can win free coins. For example, when you create an account, you’ll automatically receive one free Enchanted Coin as part of the casino’s daily bonus offer. To win this coin, complete the profile setup form on the casino’s website. Enchanted Casino will ask you to enter your full name, contact number, date of birth, and a strong password. They’ll also ask you to answer three security questions and upload a copy of your ID.

Note that the coins you receive from Enchanted Casino’s daily bonus offer have a 25× wagering requirement. Also, you must reach at least 500 EX to qualify for redeeming your winnings. Above all, the coins are primarily for accessing the casino’s games. The opportunity to cash out your winnings is an extra perk but not Enchanted Casino’s primary focus.

It’s also crucial to note that Enchanted Casino’s terms and conditions can change without prior warning. Therefore, before joining the casino, you should check the T&C for the most recent bonuses. Also, you must be at least 21 years old to qualify for the offer. And more importantly, the casino’s bonuses are available in all US states except Washington, Minnesota, New York, Hawaii, Florida, and Vermont.

In this section of our Enchanted Casino review, we’ll give you a walkthrough of the casino’s website. We’ll discuss the site’s design, functionality, and feel.

When we first opened Enchanted Casino’s site, the first question that came to mind was — is that Cinderella? Yes, you read that right. Enchanted Casino’s website is cheerful, featuring two cartoons to bring out the inner child in you. You’ll first see a sign-up form if you’re a new player. As highlighted in the first section of this Enchanted Casino review, the sign-up process is very detailed. Unlike most online casinos that only require an email address, you must provide security questions and submit a copy of your ID.

After verifying your account by completing the profile setup form, the website automatically directs you to another page where you can start playing immediately. This new page has almost every piece of information you need. It lets you access your account details, Enchanted Casino’s game catalog, and available promotions from one interface. This design makes the website functional and easy to navigate.

As highlighted above, Enchanted Casino’s website is generally colorful, welcoming, and cheerful. Even before you play any games, it makes you feel that you’re about to have the fun of your life. The best part is it’s compatible with desktops and mobile devices and has an awe-inspiring loading time. You might experience occasional minor glitches, but these won’t significantly affect your gaming experience.

If we were to use three words to describe the Enchanted Casino website, we’d pick Vibrant, Thoughtful, and Functional.

If you’re a seasoned online casino player, you know that while social casinos have a free-play model, they also usually allow players to buy extra coin packages at will. Enchanted Casino is no different. In this section of our Enchanted Casino review, we’ll discuss the payment options you can use to purchase more coins on this platform. However, for the record, Enchanted Casino is a free-access social casino. You don’t need to buy coin packages to access its games. We’ve included this section in our Enchanted Casino review for players who want more credits to unlock more games of features.

Enchanted Casino allows users to pay for coin packages through Visa, MasterCard, JCB, Discover, Skrill, Union Pay, and Amex. It’s also among the few casinos that allow crypto payments. After completing the transaction, the coins reflect in your account immediately. According to the casino’s terms and conditions, users can request refunds on erroneously made purchases by calling (562) 582-1648 or emailing customerservice@enchantedsweeps.com. However, you must apply for a refund within 30 days of your purchase. We found no evidence of a first purchase or match-up bonus on the casino’s website.

One of the primary factors players consider before joining an online gaming site is its customer service. And reasonably so — we’ve all seen several social casinos that take centuries to respond to players’ queries. Others haven’t published official phone numbers or email addresses on their websites. Nobody wants to undergo the torture of lackluster customer support. It gets even worse if you buy coin packages but the coins haven’t shown in your account.

Fortunately, you don’t have to worry about poor customer support when playing at Enchanted Casino. The social casino has a very active customer service team. When writing this Enchanted Casino review, we emailed them multiple times asking for clarifications on a few issues, and they responded on time. Either that’s their norm, or it was our lucky day. However, our first impression was that they were customer-centric and very transparent.

Whenever you have an issue, you can contact Enchanted Casino by calling (562) 582-1648 or emailing customerservice@enchantedsweeps.com. In our case, we emailed them and got responses within 24 hours. Given that this is a big casino with thousands of players (and potentially hundreds of daily support tickets), a 24-hour response time is pretty impressive. However, the casino should improve its social media presence. For example, we couldn’t find an official Enchanted Casino Facebook page. Social media pages often help gaming sites enhance brand awareness — Enchanted Casino can benefit significantly by investing in them.

Of course, we cannot conclude this Enchanted Casino review without discussing the gaming site’s legality and safety features. In today’s information age, you must be careful before opening any site. News sites are awash with reports about several malicious websites masquerading as legit online gaming companies, only to siphon and resell user data. Because of this, it’s crucial to ensure that every social casino you create an account with is legal and has a clear data privacy policy.

So, is Enchanted Casino legit? The simple answer is yes; the casino has operated legally in the US since 2022. While we couldn’t find information about its license, its terms and conditions affirm that it has proper authorization to operate in all US states except Washington, Minnesota, New York, Hawaii, Florida, and Vermont. Before writing this Enchanted Casino review, we checked other online reviews for data mismanagement complaints. Fortunately, we found none. Therefore, we can safely say that Enchanted Casino isn’t one of those malicious sites mining user data. A statement on its T&C states that the casino doesn’t record users’ payment details.

Retaining existing clients is always easier and more profitable than looking for others. This ironclad business rule applies to all industries, including the online gaming sector. That’s why most social casinos have regular rewards and loyalty programs. Enchanted Casino is no different — it offers players several opportunities to win free coins.

Enchanted Casino has a loyalty program that any active member can register to join. The loyalty program enables users to earn points for completing simple tasks like logging in daily and sharing the casino’s sweeps. You can convert these points into Enchanted Coins at 100 points per EX. The points are not withdrawable, and you can only use them to get up to 100 daily free coins. Other opportunities you can use to win free coins on Enchanted Casino include:

• Daily bonus: Every player wins one free Enchanted Coin for logging into the online gaming site daily.
• Social media bonus: You can earn extra coins by following specific Enchanted Casino social media accounts. The casino can also reward you for sharing its sweepstakes online.
• Referral bonus: Another way to earn free Enchanted coins is by sharing a link with your friends to create an account with the gaming site. When they do, you’ll both get bonus coins.

AMOE email: You can also send an Alternative Method of Entry (AMOE) email with your full name, address, and date of birth to customerservice@enchantedswewps.com. To qualify, you must include “Enchanted Sweeps AMOE” in your subject line.