Chumba Casino Review 2023: Get the Best of Our Guide for US Players

When you sign up at a sweepstakes casino, you will usually receive an array of Gold Coins and Sweepstakes Coins. In addition, you can often find bonuses attached to your first deposits at sites, as well as regular promos for existing players. It’s all designed to encourage new customers to join and existing customers to remain loyal to the brand.

At Chumba Casino, new customers get 2,000,000 Gold Coins and $2 in Sweepstakes Coins as soon as they complete the sign up process. All you need to do is visit the Chumba website, supply a few basic details and set up your username/password combination. Once Chumba Casino has verified your details, the Gold Coins and Sweepstakes Coins will be added to your account.

And the fun does not stop there! Once you’ve joined Chumba Casino there are plenty of fantastic Chumba Casino bonus offers to claim. There’s a daily login bonus, deposit offers and regular slot tournaments. Just head to the website’s promotions page for the latest offers. Also, don’t forget to follow Chumba on their social media channels, as you will often see exclusive promotions and competitions.

Social Casino Bonus

2 million Gold Coins

Welcome Bonus

Get Bonus

T&Cs apply, 18+

A great sweepstakes casino website can go a long way towards making your social gambling experience an enjoyable one. The best social casino sites are easy to navigate, clearly laid out and have rapid loading times. Let’s take a look at how Chumba Casino performs in this area.

Upon accessing the Chumba Casino website you are immediately struck by how slick and professional the site looks. Not only does the site look great aesthetically, but the design makes it incredibly easy for you to find the options you require. There is a menu at the top of the page allowing you to access the games, the customer support and your account information. Other options (Terms and Conditions, responsible gambling information, etc) can be found on the page footer.

The main game page has icons for all the available titles, or you can drill down further by selecting a game type, such as Slingo, slots or table games. Unlike many sweepstakes casinos (for example, High5 casino social casino) there is no search box for you to type in the name of the game you wish to play. But given the size of the game library, it should not take you long to locate a suitable game to play.

It is also important to mention that Chumba Casino does not have a mobile app. If you wish to use the site from your phone or tablet, you need to do so via a mobile browser.

As we have outlined earlier in our Chumba Casino review, you can get an excellent supply of Gold Coins and Sweepstakes Coins simply by accessing your account every day and taking part in the operator’s promotions. However, you can also top up your account by purchasing Gold Coin packages. This can be done by visiting the website’s Coin Store and checking out the various Gold Coin packages on offer. Packages start from $1 for 200,000 Gold Coins and go up to $300 for 120,000,000 Gold Coins. When you’ve found a suitable deal for your budget, you can make your purchase via the following methods:

• Visa
• MasterCard
• American Express
• Discover
• PaySafeCard
• Trustly
• Skrill
• Bank transfer

Please note: Only Gold Coins can be purchased, and these Coins have no financial value. They are purely used for social gameplay.

Redeeming Sweepstakes Coins

Unlike Gold Coins, Sweepstakes Coins do have a financial value. Each Sweepstakes Coin in your account can be redeemed at a rate of $1 for every Coin. The minimum amount you can redeem is $100. Alternatively, you can redeem your Sweepstakes Coins for gift cards. Withdrawals can be made via any of the options listed above, but Chumba Casino will ask you to provide photo identification and address ID before you make your first withdrawal.

You may be wondering how you can get hold of Sweepstakes Coins if they cannot be purchased. The answer is that Chumba Casino awards Sweepstakes Coins as competition prizes and sometimes as add-ons to Gold Coin packages. So don’t forget to check out the Chumba promo page for the latest ways to obtain Sweepstakes Coins.

No matter how experienced you are, you will occasionally encounter an issue when playing at sweepstakes casinos. At Chumba Casino, customer support is available via the contact button at the top of the website.

This takes you to the ‘Submit a Request’ page. Here you can complete a web form and state the nature of your query. This page is also home to Chumba Casino’s FAQs. Just type in a couple of words relating to your query, and Chumba will bring up a list of suitable articles. Our Chumba Casino review found this to be a very extensive set of FAQs. In the majority of cases, you will be able to find a suitable answer to your issue without needing to contact customer support.

Now for the bad news. There is currently no live chat or telephone support offered by Chumba Casino. This is slightly disappointing, as live chat is often the first port of call for online casino players seeking assistance. However, it is possible to receive customer support via social media. Chumba’s Facebook, Twitter and Instagram channels are all very active, and if you send them a direct message on these channels you should receive a prompt response.

Many online casinos provide loyalty schemes to encourage customers to regularly play at a site. Loyalty programs can come in all shapes and sizes, but they can all add value to your account and help improve your overall sweepstakes casino experience. If you read our Bigfish casino sweepstakes casino guide, you can see a great example of a sweepstakes casino loyalty scheme.

Sadly, Chumba Casino does not currently have a loyalty program. But whilst this may come as somewhat of a disappointment, it is worth remembering that there are regular promotions available for existing players. Indeed, your loyalty at Chumba Casino is rewarded via the daily login bonus, which gives you free Gold Coins just for accessing your account each day.

As you can see, the positives far outweigh the negatives at Chumba Casino. Out of all the great positives, we especially enjoyed the superb welcome offer. Having one million Gold Coins to play with (plus $2 in Sweepstakes Coins) gives you a great chance to try out the games at Chumba and hopefully increase your Coin balance.

We also loved the Chumba Casino website. It is one of the very best social casino sites you will find, and even compares favorably with many real money online casino sites. Whether you are looking for a certain game, or one of the other site options, you will be able to locate what you are looking for in no time at all.

Of course, there are a few small negatives to Chumba Casino. A live chat option would have been useful, as would a mobile app. But given the overall quality on offer here, these are minor concerns and we are more than happy to give Chumba CAsino a big seal of approval.