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Best Sweepstakes Casinos / Chumba Casino Review

Chumba Casino Review 2024: Get the Best of Our Guide for US Players

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Chumba Casino
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  • 1,000,000 Gold Coins for new players
  • Over 100 online slot games
  • Great variety of game types
Chumba Casino Bonus
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American Express
T&Cs apply, 18+
Details

“America’s Number One Social Casino” is the bold claim on the Chumba Casino homepage. In this exclusive Chumba Casino review, we will discover whether the operator can back up that assertion, by taking a detailed look at all things Chumba Casino.

That means exploring the Chumba website, assessing their customer support options, checking their security provision and much more. We will also give you the full lowdown on the incredible welcome offer for new players at Chumba Casino. So if you want to embark on an exciting new sweepstakes casino adventure, read on for all you need to know.

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Chumba Casino Pro Contra US
Chumba Casino: Pros & Cons
  • Over 100 casino games
  • Excellent customer support
  • Superb offers for new players
  • Great looking website and mobile site
  • No live chat support
Chumba Casino Social Casino Facts
Social Currency:
Gold Coins
1 USD = 120,000,000 GC
Cashout available:
Yes
Daily Rewards:
Daily Bonus Drops
VIP Program:
No
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Payment Methods
Visa
Mastercard
American Express
License
MGA - Malta Gaming Authority
Accepts Customers from
Show StatesAZ, CA, CO, FL, GA, IL, IN, IA, LA, MD, MI, NJ, NY, NC, PA, TN, TX, VA
Show StatesAZ, CA, CO, FL, GA, IL, IN, IA, LA, MD, MI, NJ, NY, NC, PA, TN, TX, VA
Company
VGW Games Limited
Founded
2016
Website
chumbacasino.com
Available Languages
EN
Customer Support
Phone, Email Support
Email
support@chumbacasino.com
Phone
(+)35699088901
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
    4.1/5
  • Usability, Look & Feel
    4.5/5
  • Mobile App
    4.2/5
  • Payment Methods
    4.5/5
  • Customer Service
    4.1/5
  • Licence & Security
    4.2/5
  • Rewards & Loyalty Program
    4.4/5
Last Updated on 17/07/2023

Bonus time: How to claim the Chumba Casino welcome offer

When you sign up at a sweepstakes casino, you will usually receive an array of Gold Coins and Sweepstakes Coins. In addition, you can often find bonuses attached to your first deposits at sites, as well as regular promos for existing players. It’s all designed to encourage new customers to join and existing customers to remain loyal to the brand.

At Chumba Casino, new customers get 2,000,000 Gold Coins and $2 in Sweepstakes Coins as soon as they complete the sign up process. All you need to do is visit the Chumba website, supply a few basic details and set up your username/password combination. Once Chumba Casino has verified your details, the Gold Coins and Sweepstakes Coins will be added to your account.

And the fun does not stop there! Once you’ve joined Chumba Casino there are plenty of fantastic Chumba Casino bonus offers to claim. There’s a daily login bonus, deposit offers and regular slot tournaments. Just head to the website’s promotions page for the latest offers. Also, don’t forget to follow Chumba on their social media channels, as you will often see exclusive promotions and competitions.

How good is the Chumba Casino website?

A great sweepstakes casino website can go a long way towards making your social gambling experience an enjoyable one. The best social casino sites are easy to navigate, clearly laid out and have rapid loading times. Let’s take a look at how Chumba Casino performs in this area.

Upon accessing the Chumba Casino website you are immediately struck by how slick and professional the site looks. Not only does the site look great aesthetically, but the design makes it incredibly easy for you to find the options you require. There is a menu at the top of the page allowing you to access the games, the customer support and your account information. Other options (Terms and Conditions, responsible gambling information, etc) can be found on the page footer.

The main game page has icons for all the available titles, or you can drill down further by selecting a game type, such as Slingo, slots or table games. Unlike many sweepstakes casinos (for example, High5 casino social casino) there is no search box for you to type in the name of the game you wish to play. But given the size of the game library, it should not take you long to locate a suitable game to play.

It is also important to mention that Chumba Casino does not have a mobile app. If you wish to use the site from your phone or tablet, you need to do so via a mobile browser.

Chumba Casino review: How to purchase Gold Coin packages

As we have outlined earlier in our Chumba Casino review, you can get an excellent supply of Gold Coins and Sweepstakes Coins simply by accessing your account every day and taking part in the operator’s promotions. However, you can also top up your account by purchasing Gold Coin packages. This can be done by visiting the website’s Coin Store and checking out the various Gold Coin packages on offer. Packages start from $1 for 200,000 Gold Coins and go up to $300 for 120,000,000 Gold Coins. When you’ve found a suitable deal for your budget, you can make your purchase via the following methods:

Visa
Mastercard
American Express
  • Visa
  • MasterCard
  • American Express
  • Discover
  • PaySafeCard
  • Trustly
  • Skrill
  • Bank transfer

Please note: Only Gold Coins can be purchased, and these Coins have no financial value. They are purely used for social gameplay.

Redeeming Sweepstakes Coins

Unlike Gold Coins, Sweepstakes Coins do have a financial value. Each Sweepstakes Coin in your account can be redeemed at a rate of $1 for every Coin. The minimum amount you can redeem is $100. Alternatively, you can redeem your Sweepstakes Coins for gift cards. Withdrawals can be made via any of the options listed above, but Chumba Casino will ask you to provide photo identification and address ID before you make your first withdrawal.

You may be wondering how you can get hold of Sweepstakes Coins if they cannot be purchased. The answer is that Chumba Casino awards Sweepstakes Coins as competition prizes and sometimes as add-ons to Gold Coin packages. So don’t forget to check out the Chumba promo page for the latest ways to obtain Sweepstakes Coins.

Get in touch: Chumba Casino customer support

No matter how experienced you are, you will occasionally encounter an issue when playing at sweepstakes casinos. At Chumba Casino, customer support is available via the contact button at the top of the website.

This takes you to the ‘Submit a Request’ page. Here you can complete a web form and state the nature of your query. This page is also home to Chumba Casino’s FAQs. Just type in a couple of words relating to your query, and Chumba will bring up a list of suitable articles. Our Chumba Casino review found this to be a very extensive set of FAQs. In the majority of cases, you will be able to find a suitable answer to your issue without needing to contact customer support.

Now for the bad news. There is currently no live chat or telephone support offered by Chumba Casino. This is slightly disappointing, as live chat is often the first port of call for online casino players seeking assistance. However, it is possible to receive customer support via social media. Chumba’s Facebook, Twitter and Instagram channels are all very active, and if you send them a direct message on these channels you should receive a prompt response.

Is there a loyalty scheme at Chumba Casino?

Many online casinos provide loyalty schemes to encourage customers to regularly play at a site. Loyalty programs can come in all shapes and sizes, but they can all add value to your account and help improve your overall sweepstakes casino experience. If you read our Bigfish casino sweepstakes casino guide, you can see a great example of a sweepstakes casino loyalty scheme.

MGA - Malta Gaming Authority

Sadly, Chumba Casino does not currently have a loyalty program. But whilst this may come as somewhat of a disappointment, it is worth remembering that there are regular promotions available for existing players. Indeed, your loyalty at Chumba Casino is rewarded via the daily login bonus, which gives you free Gold Coins just for accessing your account each day.

Chumba Casino review: Final verdict

As you can see, the positives far outweigh the negatives at Chumba Casino. Out of all the great positives, we especially enjoyed the superb welcome offer. Having one million Gold Coins to play with (plus $2 in Sweepstakes Coins) gives you a great chance to try out the games at Chumba and hopefully increase your Coin balance.

We also loved the Chumba Casino website. It is one of the very best social casino sites you will find, and even compares favorably with many real money online casino sites. Whether you are looking for a certain game, or one of the other site options, you will be able to locate what you are looking for in no time at all.

Of course, there are a few small negatives to Chumba Casino. A live chat option would have been useful, as would a mobile app. But given the overall quality on offer here, these are minor concerns and we are more than happy to give Chumba CAsino a big seal of approval.

Chumba Casino Games

With over 100 titles, all developed in-house, the game library at Chumba Casino is truly unique and will provide you with hours of entertainment.

As is the case at most sweepstakes casinos, the most prevalent game type at Chumba Casino is online slots. Whilst you will not find any famous slot titles or big name developers at Chumba, you will find plenty of enticing games, full of exciting features. Legacy of the Tiger, Stampede Fury and Diamond Panther are just three of the most popular slots at Chumba. You can also find a selection of jackpot slots that give you the chance to win four separate jackpot prizes in the form of Gold Coins.

Away from the slot games, there are table games including video poker, blackjack and roulette. Plus, if you fancy trying something different, Chumba is also home to a range of Slingo games.

Chumba Casino sweepstakes casino: Coins

At Chumba Casino you can use two separate virtual currencies – Gold Coins (GC) and Sweepstakes Coins (SC). There are a number of key differences between the two currencies:

Gold Coins: Purely used for social play. Gold Coins have no financial value and you cannot redeem them for cash prizes. Gold Coins are given out by Chumba Casino on a regular basis. You can get 1,000,000 GC just for joining the site, whilst accessing your account every day will also give you a steady supply of Gold Coins. Also, check out the website promo page and Chumba social channels for other ways to obtain free GC. The other way to obtain Gold Coins is by visiting the Chumba Coin Store and using real money to purchase a Gold Coin package.

Sweepstakes Coins: These do have a financial value, but are a lot harder to obtain. Sweepstakes Coin cannot be purchased in packages, instead, they are awarded by Chumba as add-ons to Gold Coin packages. You will also find that SC are sometimes awarded as competition prizes. Each SC is worth $1 and if you have $100 or more in your account, you can exchange your Coins for cash or gift cards.

Product Summary & Conclusion

The in-house developers at Chumba Casino have done a great job in producing a high quality set of games. Despite the lack of big names, this is a truly excellent online game library. The variety is strong, the jackpots are huge and the games have plenty of innovative features. Ideally, we would have liked to have seen a few live dealer games, but the video table games at Chumba Casino are solid and help to make up for that omission.

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The Coin system also helps facilitate gameplay. It is easy to understand and, thanks to the generous promo offers, you can get a regular supply of free Coins. In fact, it is entirely possible to play regularly at Chumba Casino without ever making a real money Gold Coin purchase. It all makes for a fun and relaxing sweepstakes casino experience. Enjoy!

Chumba Casino review FAQ

🖊️Am I eligible to join Chumba Casino?

As you are not playing with real money, sweepstakes casinos are available in a lot more locations than traditional online casinos. Many sweepstakes casinos are legal in almost every US state. Read our Chumba Casino operator guide to find out if Chumba Casino is currently available in your location.

🎰What is the best game to play at Chumba Casino?

That is entirely down to your personal choice. Chumba Casino currently has over 100 social casino games available to play. All of the games at Chumba Casino are produced in-house, meaning that the titles at Chumba cannot be found at any other sweepstakes casino. Our expert Chumba Casino guide contains full information on the specific games on offer at the site, so make sure you read that before joining Chumba Casino..

🤔Do I need to use a Chumba Casino promo code?

Sweepstakes casinos often use bonus codes as a way for players to claim bonus offers. You insert a valid promo code into a text box, and in return, the operator will award you a bonus. Our exclusive BONUSDROID promo code for Stake.us is an excellent example of how a bonus code can land you a fantastic reward. Make sure you read our exclusive Chumba Casino guide to find out if there is a valid bonus code you can currently use at Chumba.

Chumba Casino review: Final verdict

As you can see, the positives far outweigh the negatives at Chumba Casino. Out of all the great positives, we especially enjoyed the superb welcome offer. Having one million Gold Coins to play with (plus $2 in Sweepstakes Coins) gives you a great chance to try out the games at Chumba and hopefully increase your Coin balance.

We also loved the Chumba Casino website. It is one of the very best social casino sites you will find, and even compares favorably with many real money online casino sites. Whether you are looking for a certain game, or one of the other site options, you will be able to locate what you are looking for in no time at all.

Of course, there are a few small negatives to Chumba Casino. A live chat option would have been useful, as would a mobile app. But given the overall quality on offer here, these are minor concerns and we are more than happy to give Chumba CAsino a big seal of approval.

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Highlights
  • Exclusive social casino slots
  • Free daily Gold Coins
  • Generous Welcome Offer

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Favicon
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  • 1,000,000 Gold Coins for new players
  • Over 100 online slot games
  • Great variety of game types
Chumba Casino Bonus
2 million Gold Coins
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Visa
Mastercard
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T&Cs apply, 18+
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Players must be 21 years of age or older or reach the minimum age for gambling in their respective state and located in jurisdictions where online gambling is legal. Please play responsibly. Bet with your head, not over it. If you or someone you know has a gambling problem, and wants help, call or visit: (a) the Council on Compulsive Gambling of New Jersey at 1-800-Gambler or www.800gambler.org; or (b) Gamblers Anonymous at 855-2-CALL-GA or www.gamblersanonymous.org.

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