Chumba Casino Review 2024: Get the Best of Our Guide for US Players

When you sign up at a social casino, you will typically receive an array of virtual tokens in the form of Gold Coins and Sweeps Coins. In addition, you can often find offers attached to your first purchase of Gold Coins, as well as regular promotions for existing players. These features are designed to encourage new customers to join and existing customers to remain loyal to the brand.

At Chumba Casino, new customers receive 2,000,000 Gold Coins and 2 FREE Sweeps Coins as soon as they complete the sign-up process. All you need to do is visit the Chumba Casino website, provide a few basic details, and set up your username/password combination. Once Chumba Casino has verified your details, the Gold Coins and Sweeps Coins will be added to your account.

And the fun doesn’t stop there! Once you’ve joined Chumba Casino, there are plenty of fantastic offers to claim. There’s a daily login bonus, purchase offers, and regular slot tournaments. Just head to the website’s promotions page for the latest offers. Also, don’t forget to follow Chumba Casino on their social media channels, where you will often see exclusive promotions and competitions.

Promotion

Buy Chumba Casino Gold Coins

Chumba Casino Gold Coins

$0.5 = 200,000 GC

Chumba Casino Gold Coins

$2.5 = 1,000,000 GC

S

+ 5.05 Free Sweeps Coins

Chumba Casino Gold Coins

$5 = 2,000,000 GC

Chumba Casino Gold Coins

$25 = 15,000,000 GC

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+ 15.5 Free Sweeps Coins

Chumba Casino Gold Coins

$50 = 35,000,000 GC

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+ 104 Free Sweeps Coins

Chumba Casino Gold Coins

$200 = 120,000,000 GC

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+ 315 Free Sweeps Coins

Chumba Casino Gold Coins

$10 = 10,000,000 GC

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+ 30 Free Sweeps Coins

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A great sweepstakes casino website can go a long way towards making your social gaming experience an enjoyable one. The best social casino sites are easy to navigate, clearly laid out and have rapid loading times. Let’s take a look at how Chumba Casino performs in this area.

Upon accessing the Chumba Casino website, you are immediately struck by how slick and professional the site looks. Not only does the site look great aesthetically, but the design makes it incredibly easy for you to find the options you need. There is a menu at the top of the page allowing you to access the games, customer support, and your account information. Other options (Terms and Conditions, responsible gaming information, etc.) can be found in the page footer.

The main game page has icons for all the available titles, or you can drill down further by selecting a game type, such as Slingo, slots or table games. Unlike many social casinos (for example, High5 casino social casino) there is no search box for you to type in the name of the game you wish to play. But given the size of the game library, it should not take you long to locate a suitable game to play.

It is also important to mention that Chumba Casino does not have a mobile app. If you wish to use the site from your phone or tablet, you need to do so via a mobile browser.

As we outlined earlier in our Chumba Casino review, you can get an excellent supply of Gold Coins and Sweeps Coins simply by accessing your account every day and taking part in the operator’s promotions. However, you can also top up your account by purchasing Gold Coin offers. This can be done by visiting the website’s store and checking out the various Gold Coin offers available. Offers start from $1 to purchase 200,000 Gold Coins and go up to $300 to purchase 120,000,000 Gold Coins. At this stage we should add that as a social casino, players do not need to make any purchases to enjoy the full site as all the casino-style games are free to play. However, if you do decide to make a purchase, and when you’ve found a suitable offer for your budget, you can make your purchase via the following methods:

• Visa
• MasterCard
• American Express
• Discover
• PaySafeCard
• Trustly
• Skrill
• Bank transfer

Please note: Only Gold Coins can be purchased, and these virtual tokens have no monetary value. They are purely used for social gameplay.

Redeeming Sweeps Coins

Unlike Gold Coins, Sweeps Coins that have been played in promotional mode can be redeemed for prizes, including cash, subject to specific terms. The minimum amount you can redeem for a cash prize is SC100. Alternatively, you can redeem your Sweeps Coins for gift cards. Redemptions can be made via any of the options listed above, but Chumba Casino will ask you to provide photo identification and address verification before you make your first redemption.

You may be wondering how you can get hold of Sweeps Coins if they cannot be purchased. The answer is that Chumba Casino awards free Sweeps Coins as competition prizes and sometimes as add-ons to Gold Coin offers. So, don’t forget to check out the Chumba Casino promotions page for the latest ways to obtain free Sweeps Coins.

No matter how experienced you are, you will occasionally encounter an issue when playing at social casinos. At Chumba Casino, customer support is available via the contact button at the top of the website.

This takes you to the ‘Submit a Request’ page. Here, you can complete a web form and state the nature of your query. This page is also home to Chumba Casino’s FAQs. Just type in a couple of words related to your query, and Chumba Casino will bring up a list of suitable articles. Our Chumba Casino review found this to be a very extensive set of FAQs. In the majority of cases, you will be able to find a suitable answer to your issue without needing to contact customer support.

Now for the bad news. There is currently no live chat or telephone support offered by Chumba Casino. This is slightly disappointing, as live chat is often the first port of call for social casino players seeking assistance. However, it is possible to receive customer support via social media. The Chumba Casino Facebook, X (Twitter), and Instagram channels are all very active, and if you send them a direct message on these channels, you should receive a prompt response.

Many social casinos provide loyalty schemes to encourage customers to play regularly at a site. Loyalty programs can come in all shapes and sizes, but they can all add value to your account and help improve your overall social casino experience. If you read our Bigfish casino social casino guide, you can see a great example of a social poker loyalty scheme.

Sadly, Chumba Casino does not currently have a loyalty program. But whilst this may come as somewhat of a disappointment, it is worth remembering that there are regular promotions available for existing players. Indeed, your loyalty at Chumba Casino is rewarded via the daily login bonus, which gives you free Gold Coins just for accessing your account each day.