Galaxy S25 Ultra camera issue rattles users—literally

Samsung’s Galaxy S25 Ultra promised top-tier camera performance, but right now, the only thing it’s delivering is frustration. Early adopters are reporting a weird and, frankly, worrying issue with the phone’s ultrawide camera lens. At around 0.6x zoom, the lens starts rattling—not the usual vibration from image stabilization, but a loud, mechanical shake that completely ruins focus.

This Galaxy S25 Ultra camera issue isn’t an isolated case, either. Reports are piling up across Reddit, Samsung’s own support forums, and user groups from the US to Europe to India. Some users think it might be damaged from accidental drops, but others say the rattling started straight out of the box. Either way, it points to a hardware fault, not some fixable software bug.

To make things worse, Samsung’s official responses so far have been frustratingly vague. Users have tried the usual tricks—restarts, clearing cache, resetting the camera app—but nothing works. One user even confirmed with a Samsung service center that the problem is hardware-related. Their fix? A full camera module replacement.

Right now, Samsung hasn’t acknowledged the Galaxy S25 Ultra camera issue publicly. But the good news is that your warranty should cover it. If your S25 Ultra is rattling like a loose toy, head to your nearest Samsung service center. Most likely, they’ll replace the faulty camera system, or swap out your device entirely. Not ideal, but at least there’s a way forward.