With Samsung’s voluntary global recall of the Samsung Galaxy Note 7 well under way, the company has finally revealed when replacement stock of the phone will be available. Samsung Australia has announced that replacement stock for the recalled Note 7 will be available to customers starting on September 21. Sales of the Samsung Galaxy Note 7 to new customers will resume in October. At this time, Samsung has not released any details regarding replacement stock in any other country, but we can assume that other regions will be getting new Samsung Galaxy Note 7 phones around the same time.
The page on Samsung Australia’s site also states that the replacement stock of the Note 7 will feature altered packaging with “a small black square on the white barcode label along with a white sticker with a blue letter S” to easily identify the new devices. Samsung will also be setting up an online database on its site which will allow customers to determine if a Note 7 is from the recalled batch or the replacement stock.
“Our number one priority is the safety of our customers, which is why we’ve worked hard to provide new replacement Note7 devices as quickly as possible. We appreciate our customers’ continued support as we start to deliver this new stock to operators and retailers around the country from September 21,”
Richard Fink, Vice President IT & Mobile, Samsung Electronics Australia.