If you recently took up Google on their offer to receive refunds for accidental Google Play Store purchases made by a minor (in which they agreed to pay out $19 million in refunds), it seems they may have messed up and didn’t include your full list of app/games eligible for a refund. Today they’re making things right by sending out email with a link to an updated list of apps/games eligible for a refund, with a few extra items you might have missed the first time around.
We’re reaching out again to let you know that this issue is resolved, and the refund request form now correctly displays all in-app purchases on your account that may be eligible for a refund.
We encourage you to use the link below to review potentially eligible purchases on your account again and submit a request for any that were the result of unauthorized purchases by a minor.
To submit a refund request:
Use this link to sign into your Google account and review your in-app purchase history.
Select any in-app purchases that were unauthorized purchases made by a minor and click “Refund.”
Provide the requested information for any in-app purchases selected and click “Submit.”
Anyone that already submitted a refund request the first time around and don’t spot anything new in the updated list is good. You wont have to resubmit. This is just for anyone who manages to spot something new that slipped through the cracks the first time around. A link to view your (updated) Google Play store purchase history can be found here.