You may remember from a previous post that because of change in Sprint’s terms, some Sprint customers were able to get out of their contracts early. Well, following that news, it seems Sprint is making moves to keep “upgrade eligible” customers from leaving by offering up discounts anywhere from $25, $50, to $100, all for remaining loyal to ‘Ol Yeller. While we’re not exactly sure of the criteria Sprint is using to select these lucky customers, (how many months do you need to be off-contract?), we find it interesting the timing of the promotion, where customers who’s contracts were affected by Sprint’s change in discounts gives them until the end of February to cancel ETF free.
Those that don’t have any intention of leaving may be able to cash in on this new promo, which when combined with an existing upgrade, offers a substantial discount on a new device. The offer begins Feb. 5th and will last until March 18th. Now might be a good time to call customer service to see if you apply. Keep in mind, taking advantage of Sprint’s promo offer will lock you in for another 2-years so choose your device wisely.
[Via SprintFeed]
I wonder if you can use this plus the $50 from best buy. That would be a fantastic deal if you could.
+1
I would think you could, since this is coming directly from within Sprints system, and the $50 is from BB.
I doubt it. I’m sure this is only available through sprint not third party retailers.
I will probably be staying with Sprint… 10 years now.. But they need to wow me with a new phone… And the Galaxy Nexus won’t be it.
Same here! (10 years too.) And I agree, But I’m not too worried about the phones.. I think they’ll come next summer for sure. I want (need) Network Vision roll out where I’m at.. shouldn’t be too much to ask I would think.. since I’m in the densely populated city of Phoenix.
out of curiosity what phone are you using now?
I figure…Sprint’ll continue to have top shelf phones at the best price possible ($81.00 unlimited) while upgrading their 4G and overall coverage….or they’ll get bought up and perhaps I’ll get to grandfather in my unlimited everything at a great price. Eitherway, I’m not going anywhere.
Sprint is desperate. They sold their souls for the iPhone and are still losing customers. They are missing the boat by not offering any new windows phones. The same way they missed the boat when they chose Wimax over LTE. How do the fools who run this company stay employed? They have a terrible phone selection and offering someone $100 to get a phone they don’t want isn’t going to work.
Sadly enough, Sprint has come A LONG way since the days of old. We may dislike some of the changes that currently occur, but today’s Sprint is 100000000x better than pre-Hesse, Sprint.
Not saying much
Absolutely false. Sprint was one of the first companies I went with, contrary to everybody telling me to keep away because of their horrible customer service. I did not listen, tried them, found out that everybody was correct and never looked back, at least not for 10 years or so. Recently, I tried their Mobile hotspot and that was when they breached their contract and backed out of their contract. Even though they already had me paying them every month, but they tried extra extra hard to give me the worst possible service to ensure I would never go back. Is that the improved version? How about 2 years ago when they dropped thousands of customers for calling customer service too frequently? If this is the improved version, then why do they suddenly need to pay people to stop them from leaving? If this is the improved version, why are all of the customer’s leaving in droves?
I’ve only been with them for 2 years this June and it’s only gotten worse for me. Increased prices, lower discounts, no 4G rollout. I’ll stick out until the end of this year to see how LTE goes so we’ll see…
One other approach that they can take is to stop providing god awful service. In my case, I left because they changed my terms from unlimited wireless to a cap of 3 GB per month. I can never change the terms of an existing contract. No grandfathering me in…..no attempt to put me in a good plan….instead they sent me a $500 overage bill. They only reason I was over my limit was because they changed me from unlimited to a 3GB cap, all during the time when they were advertising truly unlimited plans. They even charged me for the month they changed my terms. Sprint is an absolutey horrible company and have to do things like this as a result. Now that I left, I learned that they provide the slowest speeds of any of the big companies. I have no idea why they are still in business.
What previous post, what new TOS? My friend got totally screwed. He bought a phone at full retail price like 3 months ago, the store noted it as an upgrade which it was not since he paid full retail. We went to the store today to be only told some BS and got caught in a war between store and customer service. Neither will do anything to correct the mistake that was made.
He had receipt in hand with all paper work to show phone was paid at full retail price but yet no one can give him his upgrade back. What a bunch of snakes…
The same exact thing happened to me. I submitted my complaint thru planetfeedback.com & was contacted within a day or 2 from someone in Dan Heese upper echelon. Having the receipt is a plus for your friend because it’ll make the investigation easier. The whole process took about a week to straighten out and my upgrade eligibility corrected.
Anyone who pays full retail price did NOT get it at a discount so the scamming needs to stop.
They still want to unload those out dated phones without LTE & lock you in to another 2 year contract. I’ll wait until the phones with LTE come out then I will decide if I am going to stay or go.
Sprint is the worst call service that I have ever had..I can’t wait till I can switch to another carrier..
10 years for me, not a bad word to say about them. I get great 3G coverage, I get super 4G service but I barely use it (wifi 95% of the time) and they keep getting great phones. Im not upgrading to a G nex simply because by the time its out, it will be severely outdated and the new beast will be out. But im definately not going anywhere.
how about,if they want to keep customers, they actually improve their network? i have verizon, and i would go to sprint, but they hardly get service where i live. i would rather pay the extra money for verizon and get good service,than have a cheap plan with sprint and have a useless phone.
and the same goes for tmobile, but their phones suck now. they haven’t had anything great since the sidekick was discontinued (and the GS2).
I’d already made the decision to wait to see how the LTE rollout goes before upgrading. WiMax never made it to Long Island and I’m in from before the $10 smartphone charge, so it doesn’t pay to upgrade unless I’m getting something out of it.
If this deal is only for Feb/March, then it does me no good.
I’ve been with Sprint 2 and a half years. My attitude is they’re OK. Coverage isn’t as good as Verizon, but I’d never be able to afford a Verizon family plan with a smartphone. That’s why I take customer service ratings with a grain of salt. I’m paying less, so I expect less. I’m sure that’s true for a lot of people.
Honestly, no issues. Service is great where I am. 1 to 2 mbs down 3g, wimax 10 MB plus. Service was great, contract with employee discount through walgreens is only 3 bucks more than I was paying metro PCS ($63.50) unlimited data. Evo 3d cost me 50 bucks on promotion. Can’t go wrong.
I understand its not like this every where, but its awesome here.
I chatted online w. a CSR and this offer is not a valid online offer. Weird
The same exact thing happened to me. I submitted my complaint thru planetfeedback.com & was contacted within a day or 2 from someone in Dan Heese upper echelon. Having the receipt is a plus for your friend because it’ll make the investigation easier. The whole process took about a week to straighten out and my upgrade eligibility corrected.
Anyone who pays full retail price did NOT get it at a discount so the scamming needs to stop.