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Moto X, Droid Mini, Ultra, and Maxx don’t support Square Register or Jawbone Up

Square Register and Jawbone Up

 

Owners of the latest Android phones from Motorola will be saddened to know that Square Register and Jawbone Up accessories aren’t currently supported for the Motorola Moto X, Motorola DROID Mini, Motorola DROID Ultra, and Motorola DROID Maxx. More specifically, according to Motorola’s official support page: accessory devices that have a microphone input, but no microphone output won’t work at this time. Even though PayPal Here wasn’t specifically mentioned, many users, including myself, aren’t able to get it working as well.

We reached out to Motorola customer support to see if this was a hardware limitation, software limitation that could be fixed via an upcoming OTA, or if the vendors of these devices needed to update their applications to get everything working. According to our support conversation, Motorola is aware of the issue, and it’s definitely on their radar. Others seem to have similar results over on the official Motorola forums.

Square Support Soon

 

It looks like future support for TRS (tip, ring, and sleeve) plug devices is coming in a future software update. If you were looking to purchase one of these Motorola phones, is this a deal breaker for you or are you hopeful for a timely software update in the future? Me, I’m just going to tether to my Nexus 7 (2013) for the time being.

Continue reading on the Motorola DROID Maxx forums, see the specs, or find news and reviews.

Continue reading on the Motorola DROID Mini forums, see the specs, or find news and reviews.

Continue reading on the Motorola DROID Ultra forums, see the specs, or find news and reviews.

Continue reading on the Motorola Moto X forums, see the specs, or find news and reviews.




  • http://www.us.playstation.com/ HyperTallih

    chrome

    • ChristianMcC

      What?

  • Gordon Wainwright

    the UP app is not compatible with the N7 .. . just saying.

    • http://google.com/+derekross Derek Ross

      Good to know. Square is though thankfully for the 2013 edition.

    • Splaktar

      Which N7? You sure it doesn’t work with the 2013 which has support for mic input?

      • Gordon Wainwright

        I just upgraded, it doesn’t work with either one … it’s the app that’s not compatible in both cases. … possibly the app will get updated (or someone will find a hack) to support the 2013 model … but as of right now it’s a no-go.

  • Kevin

    What about the upcoming Pressy device from Kickstarter. Would suck if that doesn’t work.

    • http://google.com/+derekross Derek Ross

      It wouldn’t work either until Moto puts out an update.

  • Mike Kister

    Yes, it is absolutely a deal-breaker. One of the main reasons for me to have a smartphone is the ability to take credit cards. I cannot have a device that will not take a CC. Google, please resolve this issue.

  • Dominic Powell

    I bet it gets resolved with 4.3 which will be out sometime before mid october.

  • dizel123

    This issue has been known for a month. That screenshot from the forums is 2 weeks old. Way to keep up on the breaking news guys.

    • sharlaenglish

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      Yes, it is absolutely a deal-breaker. One of the main reasons for me to have a smartphone is the ability to take credit cards. I cannot have a device that will not take a CC. Google, please resolve this issue.

  • James Woodard

    It would have been a deal breaker had I thought to look.