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Moto X won’t be sold in T-Mobile stores

Motorola-Moto-X-13

The Moto X will indeed be available on the big four US carriers. Not all will take the same approach to selling it, however. While AT&T has a temporary exclusive deal to offer Moto Maker customization and Verizon and Sprint appear ready to launch the device through traditional channels, T-Mobile won’t stock the device in stores. At least not initially, anyway.

The whole thing is a bit confusing. T-Mobile is more than ready to say the phone will be compatible with their network, but also says customers will only be able to find it via Motorola’s site. Then there is the issue of how the phone will be priced out given TMo’s recent switch to payment plans for new devices rather than subsidized pricing. Remember, Motorola only confirmed that the Moto X will sell for $199 with a wireless contract.

$199 with a contract isn’t in T-Mobile’s plans, but is the option to buy the Moto X at a TMo retailer? For what it’s worth, we only spotted devices with AT&T and Verizon branding at yesterday’s event. Sprint confirmed soon after that it would offer the device as well. But Motorola was very clear that the device would be available for all major US carriers. We’ll just have to see how things shake out.

[via AllThingsD]

Continue reading on the Motorola Moto X forums, see the specs, or find news and reviews.




  • David Gray

    I think this phone looks stupid…just my feeling. Maybe I’m a little hard on Motorola but they’ve been out of the smartphone game for so long that it’s going to take at least one really good, solid handset to gain my trust back so I’m going to pass onthe Moto X and stick with my Nexus 4 for now…I mean they both have no SD card slot and no removable battery so ya…

    • ThaSik1

      IMO, this is the best looking phone they’ve released in a while. I mean I know you can only do so much with a rectangular slab, but to me their other choices have seemed so cookie cutter in design with pointy 4 corners and flat backs that don’t contour to the hand (I don’t mind phone thickness). To me it’s sexy and customization gives it a uniqueness to make it MY phone compared to everyone else out there. Being on verizon tho, I HATE that they gave At&t exclusivity on the best part of the phone :/

      tl;dr : To me the phone is the sexiest they’ve made in a LONG time. Oh and temporary customization exclusivity sucks!

    • Big_EZ

      Other than the lack of an sd card slot this device is very interesting to me. I hope the rumors of a “Hero” device with top of the line specs is true, even better if it has the customizations this one has. They should also have a theme engine to match your UI to you phone.

  • Thomas Decker

    T-Mo will want at least $550 for this device and at that price nobody is going to buy this over an S4 or a One…..

    • techlte

      Probably, but I’m hopeful this is an indication of N4 Play Store pricing. Difference this time is T-Mob is now consumer conscience.

    • cheeto0

      If you don’t plan on rooting, it seems like the better phone.

  • malcmilli

    perhaps they don’t see the point in offering this and a nexus 4?

    • Dean Politis

      You have a point. There isn’t a lot of difference between the two when it comes to specs. The Moto X only has marginally better specs.

  • Marcos Peña

    How can T-mo not want to sell this!? They have a pink and white version for God’s sake.

    • Jordan Caviness

      i think BiG T realized how this phone is not worth a display spot on their floor. they will lose money. besides, no body wants that piece of $hit.

  • Blkegk

    this phone for me was the biggest let down of 2013, unless its priced at $300 to $350 off contract.

    • TalkingMoose

      Your expectations were unrealistic. That price would leave no profit margin, and likely result in a per unit loss.

      • George Garrett

        Like the nexus 4?

      • LanceMiller

        When you look at how the Nexus 4, which is a quad core, sells for $299 t& $349 why would anyone with a lick of sense agree to pay more for Dual core phone. Motorola needed to hit a price point that’s less than the $349 you’d pay for the Nexus 4 16gb model. I can’t imagine that they wouldn’t have make a profit at $275..

      • Carlos Bailey

        The parts being imported and the phone being manufactured in the U.S. has a bigger impact on price than some people apparently expected.

  • Ryan O’Neill

    …because it will be sold in the Play Store at Nexus prices instead?
    #stillhopeful

  • Rash

    This news is a bummer. But, I think there must be very good reason why T-mobile may not want to sell now OFF contract at higher price in early phase of Moto-X introduction but wait until later when Motorola comes to senses(when not enough sell) and reduce the retail price to save face or reduce inventory. Now, remember, motorola is google’s entity/subsidiary so if they loose money or break even selling Moto-x than still ok as google is exclusive “search” on Moto-x and makes advertisement money that way. Sweet spot price for this phone is somewhere between $300-$350.

  • Sean

    Oh Googlerola, surely you jest. This must all be a huge practical joke right? Right? What a farce.

    • Andzzzz

      actually Tfumble’s fault.

      • Sean

        I’m talking about this entire moto x fiasco. Nothing about the release of this long hyped device has been right. Nothing.

  • Andzzzz

    and this is why TFumble plan won’t work.

  • Dean Politis

    Why does Motorola continue doing this exclusive crap? Moto Maker for all and at the same time!!!

  • DavidB23

    Tmobile? They have stores?

    • arshagarbon

      Tmobile > any other network if you live in a metro. $65 for 2.5gb of data a 4g and unlimited calling and texting. The only time my Tmobile is bad is in my hometown, and I dont wanna talk to anyone there anyway.

  • Isaiah Wilkerson

    Has everyone forgotten that At&t and Verizon “don’t have a subsidy in their plan pricing”? If they say the phone costs $199, then maybe T-Mobile will have you buy the phone from Motorola for $199, which would match the price of Verizon and At&t, then get a discount on the service.

    • vyduxawanuxe

      мy coυѕιɴ ιѕ мαĸιɴɢ $51/нoυr oɴlιɴe. υɴeмployed ғor α coυple oғ yeαrѕ αɴd prevιoυѕ yeαr ѕнe ɢoт α $1З619cнecĸ wιтн oɴlιɴe joв ғor α coυple oғ dαyѕ. ѕee мore αт…­ ­ViewMore——————————————&#46qr&#46net/kAgk

      IMO, this is the best looking phone they’ve released in a while. I
      mean I know you can only do so much with a rectangular slab, but to me
      their other choices have seemed so cookie cutter in design with pointy 4
      corners and flat backs that don’t contour to the hand (I don’t mind
      phone thickness). To me it’s sexy and customization gives it a
      uniqueness to make it MY phone compared to everyone else out there.
      Being on verizon tho, I HATE that they gave At&t exclusivity on the
      best part of the phone :/

  • LanceMiller

    Motorola & Google missed the bus when ti came to releasing this phone. They should have made all variants available via the play store on the announcement date. Especially since you know that all the carriers are going to load it up with bloatware even though it’s just a Dual Core. They could have had a same day release & sold it without a contract for $275.
    it would have sold like hot cakes and we’d probably be complaining about it being sold out. I don’t know why it is but Google has great ideas but lack organization when it comes to a smooth release. This same thing happened when they released the Nexus 4 & it appears the release of this phone is following in the same foot steps..

    • spicymeatball

      They need to be asking themselves why Samsung is so successful. Was it because they locked up their new flagship phones to just a couple of carriers or give any one carrier a serious advantage over another. Hmmm! Simple question that should have been asked before launch.

  • Wozn2

    The Moto X launch has turned out like a firework that doesn’t go off. Everything and anything of interest was leaked months in advance, so we already had all the “good news” weeks before the soft launch. That leaves only “bad news” for launch day, and there was plenty of that – the price (IMO outrageous for a mid-spec phone from a company with little cool value), the lack of a play store version at launch, the lack of customisation for anyone who isn’t on ATT, the lack of availability (period) outside of NA, the locked bootloader, the old version of Android, and so it goes. Motorola have handled this very poorly and are going to need every cent of that marketing budget to sell this thing.

  • spicymeatball

    Just offer the nexus version for $349 and we’re good to go. The problem with this phone on T-Mobile is it will cost the same as the S4, HTC One, and Xperia Z. All of them should be $100 more than this phone just because of no HD display on the Moto X. However if you’re spending 199 vs 600 you’re going to scrutinize things a lot more.

  • OldNorseBruin

    …Funny how at the release event, they wouldn’t release the Off-Contract price! Maybe they thought the MONSTROUS BLOWBACK would deflate their coming out party. Ever since the TRUE leak came out that it was going to be at least $575, people on all the phone sites have been pummeling the XPhone…The one leak that MOTOROLA ,over the previous months, did NOT deny was that it would cost $299 Off-Contract ( and ALL of the paid writers on the Phone sites were pushing this price as well )…Now that the TRUE Off-Contract Price has been released, all HELL has broken loose, and justifiably so! Bottom Line: Most MOTOROLA fans will NOT pay Top-Of-The-Line money$$$ for what they consider to be a Mid-Range device!

  • OldNorseBruin

    T-MOBILE actually made the CORRECT call; they were probably as shocked as the rest of us when they learned MOTOROLA was demanding the carriers to sell it for (at least) $575(!!!!!!!!!) Off-Contract! They’re just waiting for MOTOROLA to wake up ( when NO-ONE buys this outrageously over-priced phone ) and drop the Off-Contract price…Then T-Mobile will offer the XPHONE for sale…The Marketing people at MOTOROLA may be idiots, but the people at T-MOBILE are definitely NOT!

  • InspectorGadget80

    That’s a dumb ass way. looks like Motorola won’t bee selling lots of X phones if they do that.

  • cheeto0

    If its carrier unlocked and can be customized im all for it.