Citing quality control issues, UK retailer, Clove, has pulled the ASUS Transformer Prime from their store shelves until further notice. They revealed the news via their blog saying,
“Because of complaints of faults with the model we took the decision to thoroughly test stock before fulfilling any orders. We are at this time not satisfied that all units we could provide you with are working correctly, and performing to the standard we expect of the unit. We have therefore taken the decision until further notice stop selling the ASUS Transformer Prime.”
Although Clove specifically didn’t mention GPS problems on the device, that has largely been the complaint most users have been reporting since the supertablet’s launch. ASUS was quick to respond to Clove’s claims saying in a statement,
ASUS is not aware of any quality issues with the Transformer Prime. We have already issued a statement regarding the GPS module, and provided a number of options to our customers. We have conducted extensive testing on the Transformer Prime in laboratory conditions and the device is performing as expected in all areas and to all of our required parameters.
ASUS prides itself on the rigorous testing of all products to ensure the highest quality possible. We refute any and all claims from third parties regarding the quality of our products.
Stock availability to-date has been constrained due to massive demand for the Transformer Prime. Large quantities of stock is arriving on a weekly basis and we expect to see increased availability within the UK shortly.
In short, ASUS wants you to know that whether or not Clove will stock the Prime, you shouldn’t have a hard time finding the tablet at other UK retailers in the coming weeks.