Jun, 30 2010

It’s good to see that Verizon isn’t just sitting around and waiting for new HTC Droid Incredible units to come in while several thousand (or hundreds of thousands) customers are without the phone they’ve been wanting for a couple of months. We’ve received reports that $25 gift cards are being offered as an apology for anyone whose order had a ship date of 6/28 or earlier.


“Dear Valued Customer,

Thank you for your recent order of the DROID Incredible by HTC. Due to overwhelming demand for this innovative device, we are currently experiencing inventory delays. We apologize for any inconvenience this may cause and are working to resolve this issue.

If your order shipping date was June 28 or prior, you may experience an additional delay of up to 7 business days. We will send an update with tracking information once your device has been shipped. If you have already received your device, please disregard this notice.

Your satisfaction is important to us, so we’re also sending you a $25 Verizon Wireless gift card which may be redeemed online or at any Verizon Wireless retail store as a way of saying “thank you” for your patience in this matter. No additional action on your part is required – we will send the gift card to the address you provided with your order in the next two weeks.

If you have further questions regarding your order, please contact Verizon Wireless customer service by dialing *611 from your mobile or calling 800-922-0204.

Verizon Wireless Fulfillment”

It also states that those orders may be shipping within 7 business days, but anything can happen at this point. Customers from this point forward may not be able to see their devices shipped out until July 27th as Verizon’s pushed the ship date back yet again (even if only slightly). Are some of you going to accept this gift card and wait for the Incredible or is the Motorola Droid X looking like more of a buy for you at this point?

local_offer    HTC  HTC Droid Incredible  Verizon  

stars Further Reading