Comments on: Orange Block: Hero Apps Missing, HTC Blames Carrier

By: clyde

clyde — Mon, 18 Oct 2010 14:46:18 +0000

This orange blocking is not good news for HTC users,w here is the customer service here?

By: Glen Charlesworth

Glen Charlesworth — Thu, 15 Jul 2010 07:12:35 +0000

I’ve the same issue with my Hero on Orange. Has the firmware upgrade to 2.1 on Orange been made available yet?
If not is there another way around the problem?

By: Tony Dennis

Tony Dennis — Mon, 12 Jul 2010 10:24:48 +0000

I’m having a problem with a Dext on Orange & haven’t found a cure yet!

By: Jim-UK

Jim-UK — Thu, 10 Jun 2010 07:52:53 +0000

Having issues here with Orange HTC Hero. I know a certain app has been released but is not found on my phone. Very frustrating.

By: Kakana-UK

Kakana-UK — Tue, 04 May 2010 14:26:56 +0000

Orange UK’s having the same problem. Paid & Free app’s i know exist have vanished from the market. Infuriating! Has it been fixed in the US yet? since its now May & this articles from back in March.

By: DeathEmu

DeathEmu — Sat, 20 Mar 2010 12:50:35 +0000

I got this too, thought I was the only one. Couldn’t find the Dailymotion app (no loss there I guess). Drove me mad!

By: USOwner

USOwner — Wed, 10 Mar 2010 20:42:17 +0000

I have an Orange branded Hero and many apps are missing. I bought it months ago from ebay and I have to keep waiting for Orange to fix things. I can’t call customer care because I’m not a subscriber and it is expensive to call from the US. Oh well.

By: DaveS

DaveS — Mon, 08 Mar 2010 11:21:18 +0000

Fixed for me too. Don’t know why it took them so long!! :(

By: Chris

Chris — Mon, 08 Mar 2010 09:35:29 +0000

Seems it’s been fixed! MyBackupPro is now back in the market, so others should be too I’d assume. I am going to test further.

By: Harry B

Harry B — Sun, 07 Mar 2010 01:40:20 +0000

I have lost a good number of apps, paid and free including Mybackup, which was supposed to enable me to restore my apps if everything went wrong! Since I can’t get this app any more in order to restore the others, I have ended up l;osing quite a significant amount of money from paid apps! I have emailed HTC, but I was sent around in circles and I am very frustrated indeed!

This has left a bitter taste in my mouth and has SERIOUSLY dented my confidence in the Android Platform on HTC/Orange. If the problem is not resolved with 2.1 SOON, then I am going back to WinMo! Simple as that…Bye bye Android! And I am sure others feel the same too…

By: MarkM

MarkM — Fri, 05 Mar 2010 19:45:52 +0000

Orange called today, waste of time they blamed the android version even though I pointed them to this post! I just hope someone at orange is working with Google and HTC to fix this. Please call 150 and let them know this is effecting loads of people.

On a slightly separate note the tech suggested a custom Rom as a fix but didn’t recommend it as it could damage my phone! But didn’t deny that 2.1 would be available in a week or two.

By: Chris

Chris — Fri, 05 Mar 2010 09:15:38 +0000

I discovered this almost instantly when I tried to download MyBackup to restore my phone after the update. I am led to believe the signature for the ROM wasn’t submitted to Google, hopefully the same won’t happen with the 2.1 update later this month.

For the most part it’s not a massive deal as I got myBackup from their site (so why they bother with the copy protection I’m not sure…) and it manages it’s own updates. The only pita is the Tube app I had was copy protected so I am stuck with an inferior version for now.

By: William

William — Fri, 05 Mar 2010 08:57:36 +0000

Yes very frustrating. Not only paid apps but also some FREE ones! Explain that one! Examples, WeatherBug Elite (Paid), silent time (free) & where has Google voice search gone? Orange/HTC/Google get this sorted or you will lose people to iPhone!

By: J Mil

J Mil — Fri, 05 Mar 2010 04:03:11 +0000

Yes! I cannot get the Skype app any more! Only the version for 3 network which is realllly annoying!

By: Adam

Adam — Thu, 04 Mar 2010 23:16:05 +0000

Thanks for clearing that up, although I wish they’d hurry up, it’s frustrating…