Comments on: Rogers Freezes HTC Dream Data And Forces Update http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/ Android Phone News, Rumors, Reviews, Apps, Forums & More! Mon, 04 Apr 2011 02:51:21 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Shawn http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-84564 Shawn Sun, 21 Feb 2010 05:04:25 +0000 http://phandroid.com/?p=11723#comment-84564 After applying the update I was having constant problems of the phone locking up and freezing after re-restoring, hard booting and a couple of calls to tech support rogers was going to replace my phone. Instead I inquired if there was a way to get back to having a blackberry. Clearly the support of android is lacking. Happily they are getting me into a new BB curve 8520 for 65$. Considering I had just upgraded in september and it appears I am not the only one having Dream problems I was more than happy :-) After applying the update I was having constant problems of the phone locking up and freezing after re-restoring, hard booting and a couple of calls to tech support rogers was going to replace my phone. Instead I inquired if there was a way to get back to having a blackberry. Clearly the support of android is lacking. Happily they are getting me into a new BB curve 8520 for 65$. Considering I had just upgraded in september and it appears I am not the only one having Dream problems I was more than happy :-)

]]> By: infernofalcon http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-81290 infernofalcon Wed, 10 Feb 2010 18:26:53 +0000 http://phandroid.com/?p=11723#comment-81290 Droid just broke above the iphone in smartphone category :) Droid just broke above the iphone in smartphone category :)

]]> By: Tyler http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-81161 Tyler Wed, 10 Feb 2010 11:36:47 +0000 http://phandroid.com/?p=11723#comment-81161 I can still send and recieve texts and also recieve calls but I can't call out. Wouldn't have been so annoying had they bothered to somehow make me aware of the fact that they were doing this. To make matters worse all of my computers are Windows 7 so I can't run the update AND I don't have a home phone that I can call technical support on so now I have to make a trip to my nearest Rogers store and politely tell them that I am incredibly dissatisfied with this situation. Boy do I ever regret not getting an iPhone. I can still send and recieve texts and also recieve calls but I can’t call out. Wouldn’t have been so annoying had they bothered to somehow make me aware of the fact that they were doing this. To make matters worse all of my computers are Windows 7 so I can’t run the update AND I don’t have a home phone that I can call technical support on so now I have to make a trip to my nearest Rogers store and politely tell them that I am incredibly dissatisfied with this situation. Boy do I ever regret not getting an iPhone.

]]> By: Athir http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-81073 Athir Tue, 09 Feb 2010 16:42:03 +0000 http://phandroid.com/?p=11723#comment-81073 Yeah, Rogers is losing customers left, right, and center over this... which sucks for these people because if they signed a 3-year contract (like most of us did to get the subsidized price), they're paying a hefty sum to ditch their contracts. Yeah, Rogers is losing customers left, right, and center over this… which sucks for these people because if they signed a 3-year contract (like most of us did to get the subsidized price), they’re paying a hefty sum to ditch their contracts.

]]> By: 9ooyan http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-80825 9ooyan Mon, 08 Feb 2010 21:52:40 +0000 http://phandroid.com/?p=11723#comment-80825 wow that majory sucks for canucks. rogers sounds like it sucks ball ass. wow that majory sucks for canucks. rogers sounds like it sucks ball ass.

]]> By: Casper Bang http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-80743 Casper Bang Mon, 08 Feb 2010 19:34:32 +0000 http://phandroid.com/?p=11723#comment-80743 That has got to be the dumbest way to update. If I were a Rogers customer I'd be furious. That has got to be the dumbest way to update. If I were a Rogers customer I’d be furious.

]]> By: Athir http://phandroid.com/2010/02/08/rogers-freezes-htc-dream-data-and-forces-update/#comment-80684 Athir Mon, 08 Feb 2010 18:36:06 +0000 http://phandroid.com/?p=11723#comment-80684 Yes, Rogers automatically disconnected all Dream and Magic owners from their data service on January 24th, saying that service would not be restore until the mandatory update was applied and detected by the network. The update WIPED OUT ALL DATA on the devices they were run against, and Rogers did not provide instructions on how to restore all previous settings and data... not a big deal for technical users, but a HUGE problem for those less technical. The update also could only be run on a WinXP or Vista PC, so anyone running Win7, Mac, Linux, etc... was SOL for getting their data access back. The update also could not be run on rooted phones running 1.6 (like I have), which weren't even affected by the issue we got out data access taken away for. To make a long story short, A LOT of people were stripped of their data access, without any acceptable means of getting it back. Rogers really FK'D up on that decision. If they're now removing voice access too (which I can't confirm as I've "tricked" the network into thinking i applied the update), they're moving in the wrong direction. Yes, Rogers automatically disconnected all Dream and Magic owners from their data service on January 24th, saying that service would not be restore until the mandatory update was applied and detected by the network.

The update WIPED OUT ALL DATA on the devices they were run against, and Rogers did not provide instructions on how to restore all previous settings and data… not a big deal for technical users, but a HUGE problem for those less technical.

The update also could only be run on a WinXP or Vista PC, so anyone running Win7, Mac, Linux, etc… was SOL for getting their data access back.

The update also could not be run on rooted phones running 1.6 (like I have), which weren’t even affected by the issue we got out data access taken away for.

To make a long story short, A LOT of people were stripped of their data access, without any acceptable means of getting it back.

Rogers really FK’D up on that decision. If they’re now removing voice access too (which I can’t confirm as I’ve “tricked” the network into thinking i applied the update), they’re moving in the wrong direction.

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