Comments on: Existing T-Mobile Customer Gets Nexus One For $179 (You Can Too?)

By: Ups

Ups — Fri, 07 May 2010 05:44:57 +0000

Whoever did it can you help me out. I have the flex pay account and my contract is over. But on the google check out page when I click on add a new line, Google says I am not eligible to add a new line because of the flexpay account. But on T mobile website I am able to add a new line. I am so confused. I tried just getting a new individual plan altogether on Google checkout, but then it says “i already have a T mobile account so all I can do is add a new line” which it doesn’t let me. :/ This is so annoying. Did anyone with a flexpay account try this thing?

By: Paul

Paul — Tue, 30 Mar 2010 16:45:05 +0000

dh2fan, sorry you have to be out of contract. You can’t just transfer or port a number from one place (phone) to another and “get out of your contract” that way, WITHOUT paying the ETF.

By: hd2fan

hd2fan — Thu, 18 Mar 2010 16:40:34 +0000

would this only work for people who are not on a contract with tmobile? because I have a 2-year plan but I don’t want to have to pay the cancellation fee to get the phone.

By: Pegasus

Pegasus — Wed, 20 Jan 2010 19:20:43 +0000

I did it. They gave me a hard time for a second but ultimately I kept calling back and got it done! THANK YOU!

By: Craig

Craig — Thu, 14 Jan 2010 20:35:53 +0000

I had the worst luck with T-mobile, I always had dropped calls and a echo in the phones that I had I was with them for 2 weeks and I had already been through 3 different phones! Once the G1 came out I added a line to myaccount and gave the other line to my sister. shortly after another for my brother, all of the phones were having issues I would call T-mobile and they would put me through troubleshooting etc… this carried on for months I was fed up with all of the bs and decided to switch to Att. Which I am very happy with! I then tried to call T-mobile to get an agreement because of the poor service I had with them and because on the computer it showed that I was in 3G area that there was nothing they could do, and that my leaving instead of getting the problem fixed was my fault! Which I tried to get fixed for several months. Since they were no help to me I strongly recommend that no one else switches to T-mobile and if your contract is coming to an end you may want to leave and go elsewhere! BTW I am now payong off over $600 in cancelation and phone usage fees! Good luck to everyone who has the worst cell phone provider “T-mobile”.

By: Jareda

Jareda — Thu, 14 Jan 2010 19:42:50 +0000

I will add, however, that I’ve always loved the T-Mobile customer service. They seem to have a lot of young, happy, clever reps that are given a lot of autonomy to get problems solved. I’ve never had a problem with TMobile service anywhere in California. I’ll be watching the 3G/2G switching that’s being reported, but after 24 hours of nexus use with lots of downloading I haven’t seen it yet. VOIP quality is just fine BTW. Loving this thing.

By: Jareda

Jareda — Thu, 14 Jan 2010 19:31:12 +0000

I’ve successfully purchased a $179 as a current out of contract T-Mo customer… sort of. Here’s what I had to do:

1.) Cancel T-Mo account and have number ported to another carrier (ATT in my case)
2.) Set up new service with T-Mo (without a phone in my case, although I’ve heard you can get a free one too)
3.) Went through the google.com/phone buying procedure as an existing T-Mo customer and chose “Add new line of service to existing t-mobile account” Ta-Da! $179
4.) Port old phone number back from ATT to new line and cancel ATT & the first tmobile line.

If I wasn’t unemployed this wouldn’t have happened. It took an entire day. Stupid policy.

By: DBH

DBH — Thu, 14 Jan 2010 01:18:32 +0000

So, just called T-MO. The customer service people are ready to help game the system, but…

I explained the above, and the lady said yes, no problem, but I have a family plan. My wife isn’t off contract yet, but I am. So I would buy the new phone and plan. Upon receipt, cancel my part of our family plan and transfer the number ($35 activation fee). My wife would be converted to an individual plan with test (no data) for $49 and I would be on the $79 plan. Until she is off contract in September, I would be paying essentially $20/mo extra (vs. family plan) and I couldn’t add her to my google plan until her contract was clear. (I could pay ETFs ($200 now, $100 when down to 6 months, $50 when 3 months). ON the family plan in september, I could get her in for an additional $20 to my $79 plan. But I found the T-mo people very ready to help. Alternative 2 would be to convert my plan to an upgradable plan and then pay $279, then apparently get converted back somehow? Cheaper over the months until contract is over…

By: brett lewis

brett lewis — Wed, 13 Jan 2010 00:27:52 +0000

I have done something like this on verizon before. worked for me, but then again, it was verizon not t-mobile.

By: Brett

Brett — Tue, 12 Jan 2010 14:48:09 +0000

@Eric, I agree with Craig, I have had T-Mobile for 5 years and the 3G is mediocre. I work for AT&T corporate and I can tell you that most of my co-workers have waaaaay better signal than I do. T-Mobiles 3G is eh. It’s not terrible but it’s not as good as AT&T. I max out at around 900k/600k. This is after the 7.2 update. I called tmobile and asked them why their 3G sucks just to see what they had to say and the lady told me “There isn’t much difference on AT&T, I’ve been to dallas and my 3G was great” I was like “Lady, I have lived in Dallas my entire life and I can assure you that ‘Great’ is not the word.” So honestly if you don’t mind having to switch to Edge more than you do on AT&T, go for it. But I would prefer AT&T’s network over anybody elses. [Yes, including Verizons garbage EV-DO network]

By: daftlush

daftlush — Tue, 12 Jan 2010 12:50:24 +0000

What’s the deal with insurance? Besides having big red, the only reason I don’t have an iphone is the need for insurance.

By: Craig

Craig — Tue, 12 Jan 2010 03:32:56 +0000

@Eric I made the switch from T-mobile to At&t I honestly say do not switch to T-mobile they have the worst coverage and the worst customer support! I strongly suggest for you to wait for the arrival of the 5 new Android Phones that will be arriving to At&t in August, the Nexus One may be a great phone as was the G1 I loved the G1 but on T-mobile the phone actually losses in the sense of SLOW 3G connection and very little coverage!

By: anthony

anthony — Tue, 12 Jan 2010 02:34:31 +0000

I did this when the motorola cliq came out, they wanted me to pay full price, but at the end the Loyalty Depertment ended up letting me doing an upgrade since it was basically going to be the same..

By: stangdude

stangdude — Tue, 12 Jan 2010 00:31:13 +0000

will the nexus ever come to a tmobile store one day?

By: stormrider81

stormrider81 — Mon, 11 Jan 2010 23:48:50 +0000

not worth it….besides with the rumors of a nexus one with a slide out keyboard surfacing??….i’ll wait