Next release of software January 22nd, 2010

Yes, they badly need to fix the following bug on all Android devices, it makes Google Chat unusable:

http://code.google.com/p/android/issues/detail?id=2023
http://code.google.com/p/android/issues/detail?id=1221

I have no complaints except for a few. When using stereo Bluetooth there is a significant lag if using the phone. I supose its processing priotiy. Last issue. My g1 kept the contacts with numbers seperate from every person I ever email. I dont want to create that group myselfand feel it should automatically seperate them.

I love that “Confidential” is plastered on these images. Some ones getting fired!

What does this document mean when it says, under verizonwireless.com Applications, “WiFi access is not currently supported?”

I think it’s pretty safe to assume if the Hero hasn’t had a patch by then, it’s not HTC or SenseUI’s fault.

The Droid Eris cannot access some paid apps in the Android Market. I hope they address that issue.

Love my new Eris. One main issue so far. Don’t know how to set up so my voicemail password is sent automatically. Looks like should be able to do it in the Call Settings Section – says you can set up Plus Code Dialing but when you go into that section, there is not option for that.

My eris has terrible battery life unless you use advanced task killer to clear out the background processes.

Midnight(100% battery) > 8am (15% battery)

next night after change using task killer…

Midnight(100% battery) > 8am (81% battery)

It definitely bites off more than it can chew with the default apps.

a few little things here and there but nothing major that makes the phone unusable. I have been extremely happy with this phone and all of my friends want to switch to Verizon to get one. Some of those friends even have the dreaded iphone. This thing is slick and sexy and the UI is sweet!

Thinking about getting this phone but I am coming from the Sony W810i, which has stellar, superb, superior battery life…I mean really amazing…it will be a deal breaker if the Eris has poor battery life.

I’ve read about the texting app work-around….but really…how bad is the battery….anyone?…if it is as bad as I have read, is there a cure?…can we buy a better (larger) battery for the Eris?

I love my new Eris. Google is so next level! Only problem I’ve had (other) than me accidentally calling my buddy Jeremy 100 times (user error) is when AntiVirus comes up it won’t let me click okay. Kinda blows. Hopefully it’s not a windows issue. Still love it –timbo

I read that the default messaging app needs to have automatic message download disabled due to a bug that drains battery also. Not sure how difference that makes but I did that as well as ATK.

Anyone know if a 1500 Mamp battery will fit in this? HTC lowered it to 1300 (about 15%) in this version, foolish mistake.

Battery life not an issue after using Handcent rather than default message application. Look in the HTC Hero forums of this site for the process. Battery life is now in line with what I would expect. This works people.

@Gert.B.Frobe: I had the Hero and was active in the discussions in the Sprint forums. The Eris doesn’t have the same issue that Hero currently has with the SMS application locking the Dialer and not allowing the phone to sleep.

install handcent and disable default messaging to fix the battery life issue. on my sprint heris :) my phone lasts about the same as my old blackberry curve 8900 and iphone 3g.

The battery life ended up being too bad for my wife and I’s two Eris. A guy at works Droid had about 80-90% battery while I had 15% after the same amount of use (unplugged at 8am with these %s are from 4pm) with only networking enabled on both. We took them back (best buy you have 30 days) and have Motorola Droids now and I like everything about them. The keyboard on the display model at BB turned me off initially as its like a brick but its actually pretty soft on a real model. In general its also much faster, especially in the browser. #win

(Note: We had done the messaging fix and used Task Killer)

that task killer app is the devil! you might end up closing processes you should not. the ones who installed this app are the ones having force-close/crashing issues.

droid os’ support for multitasking is setup pretty well. when you have an open app in the background, it will have very minimal battery usage. my moto droid has a tab under settings that would show processes/apps that are draining your battery life. the 6 apps i have on background did not even show up there except for weatherbug (that i have setup to refresh every 30 minutes).

good thing about eris is replaceable batteries. i’m sure they’d come up with 1500+mAh battery soon enough.

I’ve had my Eris for 2 days now and these are some of my thoughts. I have not tried anything to help with the battery life, but so far around 3pm my phone has to be charged. I do not care for the vibration on the 4 keys (home, menu, back & search). I have turned off all other vibrations on the phone, but cannot find a way to turn these off. Contacts – Mine are a mess! I have all my contacts from my gmail acct, as well as, all the contacts from my previous phone all combined with lots of duplicates. I’m just going through them one at a time. I’m not sure what to do with gmail contacts that I just use for email & not phone. Another thing I cannot get to work properly is Facebook for Android. Under Social Networks I have saved my facebook login & that is recognized for pulling my facebook friends profile pic, bday & stautus update into my phone contacts, but I cannot login to facebook. I continuously get errors when I try to access facebook. The other thing that bugs me is that my “current city” is NOT my correct current city. It’s actually a city 15-20 miles from me! I live in Birmingham so it’s not like it’s a small city. I’ve tried correcting it, but it keeps defaulting to this other city. Overall, I’m pretty pleased with the Eris and have enjoyed exploring all that it can do.

there are missing apps out of the market???? the hero and my touch has them but not eris WILL THIS BE FIXED!!!

excellent device, only two comments, the battery life is poor and lack of turn by turn google navigation. Anyone knows id there are any plans from google to include this feature on the Eris?

The bulletin says you Droid won’t support yahoo email. I was also told by Verizon that it won’t suppport yahoo email. Yet, I’ve had no problems setting up yahoo email. Go into Manual setup. Put in your email address,Username=yourusername@yahoo.com, password=your yahoo password, POP server=pop.mail.yahoo.com, Security=SSL, Server Port=995
voila!

there are some other forums that set it up a different way which didn’t work for me. I’ve had no problems with the way I described above.

I don’t recieve calls at home w/ 4 bars signal. OK at verizon store.Old Razor was fine. Settings problem?

Had the Eris for about a week now and the biggest thing WRONG with the phone is that while im trying to type text messages the phone all of the sudden exits out of the message im composing and i have to start over again, and then when I start to compose the message again the same thing happens. The compose screen disappears. It is EXTREMELY annoying and Verizon needs to come out with a fix SOON!

I got the Eris about 6 days ago and I’m really enjoying it. My only major issue is that I’m unable to send out going mail. I have a Yahoo account so hopefully they have a fix for it. I can receive emails just not send.
I’m not very pleased with the camera’s resolution but I can live with that.
Great phone just wish I could send some emails.

I am generally pleased so far but I have experienced some of the listed problems already after just a few days of use. The menus seem to operate a bit choppy at times and I sometimes get unanticipated apps opening.

Good news is I have 30 days so I’ll get to see how much is fixed on the 11th prior to my return period ending.

My biggest issue remains the lack of battery life.

ive had an eris for a week or so and the gps never connects, and using the verizon network to locate me says im in india, the other side of the world…..awesome!

I WANT THIS BATTERY THING FIXED!!! there is no reason I should have to be worried about using my phone. I charge my phone over night and it doesn’t last through a full work day… I’M A TEACHER! So my days aren’t that long and my usuage is VERY minimal!

Other then that I love it! Never had a smartphone or BB so having everything at my fingertips is GREAT!

I’ve had my Eris for 4 days now. Way different then the TREO I previously owned. Like it so far. Trying to figure some things out…where is our manual? Only received the “helpful hints” booklet with phone (was helpful).
Also, is there an option to turn your call on speakerphone and if so, how do you do that.
Battery life sucks, even with task manager applications…otherwise very happy with my “iphone- like” smartphone. Thanks HTC!!

TASK KILLER AND SIMILIAR APPS = BATTERY DRAIN

To all those complaining about battery life:

I, too, experienced miserable battery life after purchasing my Eris. I had Task Killer, Advanced Task Killer, Task Manager, etc. I tried them all, but to no avail. I let the battery drain all the way down and recharged, with only marginal improvements. However, when I uninstalled all of the proported “battery-saving” apps, turned off Wi-Fi, and changed my screen timeout to 30 seconds, the results were dramatically different. I am now getting a solid 2 business days out of a single charge.

Nerds: Please Help!
I have had the htc Eris for a week now. being a mac, and coming off the iphone my first issue with the phone was the inability to sync with mac’s address book. After entering all 347 contacts manually, i also noticed the battery seemed to drain pretty fast. on a normal day, i have to recharge by 5 pm. ive changed my timeout to 30 sec., downloaded and un-installed ATK. I cannot connect my yahoo mail account and this really needs to work because most of my business comes via email. Im kinda missing my iphone which has now become my ipod. I still like the phone and im hoping an update will fix all these problems which everybody seems to have.

Verizon’s coverage is awesome! I havent dropped a call all week, even going through spots where iphone did drop.

I am actually looking for feature upgrades. As-is, this phone is very nice for my uses. I am primarily looking for Bluetooth Push/OBEX so I can transfer ringtones to my phone. I don’t have a card reader that supports SDHC, and so, can’t really do it any other way, that I know of.

But these updates are awesome, given it’s only been out a short time. But seeing as it’s Android, with it’s open source nature, it would be, I’d think.

Great to see Verizon and HTC taking an active update approach. Way to stimulate the economy! :-)

-Josh

Only experienced a few minor problems so far. When trying to text msg people: Everytime I tried to send a text msg I would get an error msg ‘address vacant sms’ and the msg would not send. Fix: Turned phone off and then back on, rebooted. My main concern right now is when Android 2.0 will be available for the Droid Eris. The guy at Verizon said within a few months, he was not sure if it would be an OTA d/l, an app d/l or how it would be done. I really want the ability to use the 2.0 Google maps navigation feature. Currently [with 1.5] my google maps location varies from a mile circle [cell tower range/using?] and rarely down to around 10 meters accuracy. Also, why cant the ‘Use GPS satellites’ feature be enabled?

how come the motorola droid does not display or read multi languages like the iphone? it does not read any languages that is written from righ to left like hebrow and arabic niether on email nor on the web pages i hope they do something about it

No big problems but the scrolling needs to b fixs to fast needs a way u can slow it down and a zoom in n out key if haves cant find it type slow with everything but scrolling

So many great features with the Eris, but its killing me that I can not do the very basics I have relied on from two generations ago! Calendar user friendly is very important iyou actually rely on the calendar every day,the setup is cumbersome to adjust time and appointment details, and will not work in landscape mode (needed for a more accurate typing experience). Most upsetting is that basic over-bluetooth voice dialing was totally ignored, I had this feature with my Trio 650 three generations ago! What were they thinking!

The GPS is often inaccurate. I have been in one location, and traveled five minutes from that location, and the GPS will identify me in a town/city hours away. This is most annoying with the HTC Clock Widget. I live in Columbia, MO and it will give me the time/weather of Columbia, SC (an hour time-zone difference).

I see that there are problems with voice dialing from a Bluetooth headset, but does anyone know if this is also the case when using bluetooth via a GPS device that has voice recognition?

The issue that I have had recently is with the Alarm Clock. I”ve had a 4-day weekend to really test this thing out and for some reason, I can’t get the alarm to go off @ the scheduled time. I’ve deleted the alarm, reset a new one and still can’t get it to work. The first day it worked fine and I woke up. Going in late to work is not going to work so I hope they fix this problem- relatively quick. As for now, I am using my old cell phone for my alarm clock (never missed an alarm then).

The battery life sucks. I used advanced task killer free and it seems to have helped, but I also changed my email updates to every 2 hours. I have read the negative comments about task killer and I deleted it now to see if that works or not.
Another issue I am having is with the factory messaging app. It started grouping messages that some people send all in the same message. I can not respond because it goes to all of them. It is only certain people and it seems kind of random. Can anyone help with this issue? Please email me @ justincarrano@gmail.com

my droid does not have a button for a bracket!!

[ ] [ ]

Hey Courtney The update will be for all HTC Eris’s and it will be through the “Air” in other words through the 3g network. On 12/11/09 start your phone up and go to system settings, scroll all the way to the bottom ( About Phone ) Click or tap on that and uou will see at the top of the list System Update. Click, or Tap on that ad the system will update.

Also to all others with complaints about Yahoo. Yahoo will not work with it for now. maybe never. Yahoo uses a different protocol for their mail servers than Google does or even hotmail for that matter, and PUSH does not work well with what Yahoo uses. I have 6 different e-mail accounts getting pushed to my ERIS and all are just fine. They all use the pop3 mailbox standard and Yahoo uses Imap. Works great but not as wide spread as pop3.

I found the virtual keyboard does not work in landscape mode when composing SMS messages. Is this an issue or is it just my new HTC Eris?

We are eligible for an upgrade with Verizon, and we are long time satisfied Verizon clients. IF Verizon had an iphone, we would have switched years ago, but we are thinking the Eris may finally work for us. Seems like the Eris is still being sorted out. Also seems like the biggest issue is battery life. Two questions: 1) Will these OTA updates fix most of the software problems, and 2) Other than APP killers, does anyone think there will eventually be a battery improvement?
Also we checked out the Eris at the Verizon store, and the accelerometer seemed slow to respond, and web pages seemed slow to open. Was this a unique experience? Will the update fix it? Anything else we should know?

Can’t believe some of these complaints. You need to learn how to use your phone.
re: Battery Life. Download TasKiller. It’s free. Use it after running applications you won’t need running in the background. You Droid is like a computer. Just exiting out of an application doesn’t mean it stops the process.
The biggest battery killer on this phone is Data Synchronization. Find this under “Settings”. Click “Google”. Disable Background Data. It’s that simple. I don’t use my gmail at all, I use Yahoo for email, so I don’t need it at all and even if I did use Google, I don’t find it that useful or necessary. I can pull my Yahoo address book up from my phone without draining all my battery.
Some desktop widgets kill your battery. Figure out which ones are draining you then decide if it’s worth it. I got rid of a CNN widget for USA Today app, and the USA Today app is better and takes less battery. With a phone so customizable, you’re really gonna have to go through alot of trial and error.

I notice when my apps update their icons change into weird symbols.

I noticed that too, but what I was doing was killing the clock with task killer, I selected for clock not to be killed and the problem was fixed!

The bug must be fixed which causes applications to become corrupt or unusable after a soft reset/reboot. I am developing an App for the Eris but after so many resources/classes/activities the files will become jumbled. also date-dialog pickers are incorrectly displayed and needs some issues fixed with Hard reset rendering the phone useless until you call Verizon from another phone to re-authenticate your phone to the Verizon servers/network.
I love the Eris though. don’t get me wrong-
and yes….my name is Zion

oh yeah, and when the ringer is on and I get a notification I can’t turn off the notification. i just have to let it ring til it ends. Happened in class. so embarrassing lol

My Eris locks up after 80% of calls are conpleted. Have to remove battery to use it. Help?

The Eris does not support my school First Class Email account. Will there be an update for this in the near future?

I first purchased the droid by Motorola, and soon decided the overall weight and uselessness of the keyboard was a good reason to change to the Droid Eris. Upon changing the biggest thing i noticed other than the weight and absence of a keyboard was that when using the google maps feature, there wasnt a turn by turn navigation available. It gives you a list of turns, but doesnt have the voice activated navigation the Droid by Motorola had. Verizon told me there will be an update coming out with this, but havent been able to find any notifications of this in the forumns.

Has anyone else heard this update will exist?

My one issue was this: after getting the update on Dec. 5th, my phone starting freezing up occasionally. Also another thing that I noticed that changed was size of pictures… I never had a problem sending a pic before the update, but now everytime that I snap a pic and try to send it, it says that it’s too big and compresses it down to a horribly small size. Has this happened to anyone else?

I have to agree with Nick – #91. The Droid is great. I upgraded from my blackberry Storm and I an loving this. Lighter and faster than the Storm for sure. I didn’t care about the Hard keyboard since I was used to handling the virtual keyboard with no problems. Disabling the data Sync definietly helped the battery life and using the Advanced text killer after you leave an app in no big deal. All you do is pull down the drop menu and kill.
I am only hoping to figure out how to delete multiple emails. I don’t have a check mark feature on the Eris Droid and my system software is all up to date. But that is a little thing and I learned a long time ago “don’t sweat the little things!”
This Droid is SWEEEET!

OK,,If you are having problems with your Droid, At this point, it would be smarter to just call Verizon for tech support or go to your Verizon store to troubleshoot. Best Buy can fix some but not all. To me, these are the smartest options. This way your problems are documented and if they cannot fix them after a reasonable amount of time, Verizon will more than likely replace the phone or battery. But don’t assume this..ASK THEM! Will they replace my phone or battery if it cannot be fixed??? Don’t torcher yourself anymore! I have to been to my V Store twice. When I turned the phone horizontal, orientation was messed up. The tech in the store fixed it. She also helped me with a few other things. She told me that 2.0 will upgrade in January. It is supposed to have Google map nav. with it. I walked out happy.

Any questions?

For everyone having problems syncing yahoo mail with droid eris, pls see this link. It worked for me.

http://www.youtube.com/watch?v=Qq0WrfZmG1I

Some of my contacts (facebook) duplicate themselves. I can’t delete a single copy which has me re-entering them. I can’t seem to find any rhyme or reason to which ones multiply. Any fixes for this problem.

The clock on the HTC Eris displays the wrong time and time zone on the HTC clock widget. Sometimes it will show the correct town I live in, then other times it will switch to a neighboring town but will jump 3 hours back. All the time options are in GMT. I am on the east coast, a suburb of NYC, which is most definitely EST.

Battery life is also very poor. Any improvement here would be appreciated.

Whenever I try to delete multiple messages it takes up to 2 minutes to delete. Did not see that in there

my droid eris is nice, but the apps stopped working!!!! was very disappointed with this, it will stay at the downloading bar in the market place. this NEEDS TO BE FIXED SOON. or this Azn will not be happy…

I loved my BlackBerry before getting my new Droid Eris. Big screen, great color, faster web searching, but there is one huge difference that is having me regretting the move. I cannot send files through my phone via email. There is no way to attach a file and send, other than a picture or video. I’ve tried to work around it by going to (astro) my File Manager and holding down on the file name to bring up my options to which it says “send”, then brings up either Gmail or Mail. I test send it through Gmail and it never ends up in my other accounts. This is not a Smart Phone if It can’t standard files. Pleeeease please fix

I love my Eris but the “BATTERY LIFE IS APPAULING!” — The Eris is my 5th Smartphone in about 4 1/2 years. I previously have had a Palm, a Motorola and 2 Blackberries. I love the Android OS. I love using the Android OS on my Eris. Through my research before buying the Eris, I knew to limit my use of widgets, change frequency of updates, and to kill apps and tasks as needed. Essentially, I felt that I was prepared for its less than stellar battery life (understatement). And after the first couple of weeks I was a believer in the phone and the OS, but severely hampered by battery life. Then I read in a review done by the Wall Street Journal (“The Other Droid Cell Phone;” Dec. 26, 2009) that said:

“The first phone the company sent us had a very poor battery life, often running out of juice within a few hours of being fully charged and with very little use. But the replacement phone performed much better, lasting at least 24 hours with moderate use before the low battery sign came on.”

In conclusion, I dropped into the Verizon store and swapped out my Eris for a new Eris that was from a newly received shipment; to no avail. Battery life is still dismal.

To all you people complaining about battery life SHUT up and get over it. You knew about it before you bought the phone. If you are going to sit there for a couple of hours on the internet plug it in or get a computer. If you want a phone with better battery life get a flip style that doesn’t have internet, email, apps, Google maps or anything else that makes the Droid a cool phone. I’ve had mine for about a month and have had zero problems.

I have had to wipe my phone 3 times in six weeks and my sd card twice in one week. this last time i couldn’t even start the phone for a week. verizon store says they won’t replace phone because of a bad app i downloaded. they are not responsible for that… can’t narrow down the app since i have a lot. unbelievable! that is what makes the phone so cool! cool apps!!!! otherwise it is just a phone…. lame.. when phone works five thousand stars, when it doesn’t negative five thousand stars… if they are going to offer apps they should be gauranteed to work and not shut down my phone… hmmm maybe apple is not so bad after all… best of both worlds, iphone apps verizon network…

HTC Sence force closes when trying to remove HTC Messaging Widget, therefore unable to remove widget without wiping out all home page settings (clearing HTC Sense Data (at least that is a reported fix to same problem on HTC Hero))

Just opened up and activated my Eris Driod. Was very excited about this new COOL phone, UNTIL I tried to make a call with my bluetooth! After going batty I went to the Authorized Verizon store and they tried and tried with several different Bluetooth devices with no luck, until another employee told them it did not have voice dial capabilities. NOT EVEN THE MANAGER OF THE STORE KNEW THAT THE ERIS DID NOT HAVE VOICE DIAL CAPABILITIES!

Really? Are you kidding me!!!! I couldn’t believe them and called Verizon. It took the gal a while to look it up but, it is true! This cutting edge technology phone does NOT have voice dialing. No please correct me if I am wrong, but the Verizon ad. for the Eris Droid clearly states that this is a HANDS FREE device, and that means that it has voice dialing. Isn’t that what “hands free” means–For instance–that you can drive without having to touch your phone to make a call?????

I find this completely unacceptable and I think anyone who lives in a state where using your cell while driving will cost you a hefty fine, or for those of us who need voice dialing–AKA HANDS FREE phone, the Eris Droid unfortunately, as high tech as it is, is very archaic and NOT the phone for you!

I love my Eris. Only one issue-my alarm function will only vibrate. If not on vibrate mode, it will silently light the phone up as the alarm goes off. Right now, I am using my old Storm as an alarm clock. Any thoughts? Phone is not in silent mode, all settings for ringer/media etc are set to loud.

@wit:

It has voice dialer. Go into the list of programs, down at the bottom there’s a button called Voice Dialer.

Ive had my eris for over a month now. It works pretty good for the most part. Ive had very few problems until recently. Lately the phone seems to be shutting down on its own, either that or crashing. But ill pull it out of my pocket and I lont be able to get it to wake up. The screen will just stay black. This is the reason I feel its just shutting down on its own. Ultimately I have to pull the battery and put it back, and then it seems to work fine. This problem has only been happening for a couple days. Could be an app I guess….

Driod Eris,
The cons: Battery issue, copy and paste issue, talk while surfing web issue, Bluetooth file beaming.

Battery: Normally since I got the phone end of December 2009 it discharges acceptably – aka I can use it most of the day off and on with 1 charge. I noticed 2 days so far that heavily used the battery with notable temp increase with little to no phone usage. I am still trying to figure out what has caused this on my phone.

Copy and paste: I have a long signature line in my e-mails. It’s to long to try to type in. When I try to copy it from a Word document and paste it to my signature I get a string of numbers approximately 10 digits long. When I try to copy and paste from text within an e-mail nothing pastes into the signature line. This is an operating system issue that needs correcting.

TV has shown the issue, but disbelieving this I decided to try using the internet since it would be needed to display satellite images on Google maps when communicating with family members who show up on the map (very cool feature). Sure enough the AT&T commercial was correct in that to surf the web while talking on the phone you will need two separate droids one doing each function.

File transfer from one Eris to another: We have 3 droid Eris phones. Transferring files between them is needed as we use PDF files. Currently this feature is not possible with the phone. Neither Bluetooth beaming (techno for using Bluetooth to transfer a file) nor the wireless radio feature will let you set up a communication link between the phones to transfer a file.

Now for some pros:

Facebook link to contacts: This pulled birthday information as well as current profile pictures from Facebook and all I had to do was click the person’s name. I have not tried to upload a picture yet.

E-mail: If you are in an e-mail you can click on addresses and Google maps will open and show a satellite image of that location. Very nice!

Voice search: If you use this Google will list the business you are looking for. If you press their number in the googled search the phone will dial it. Back ground noise can make the search not work. Then you’d have to type the name you are looking for.

There are other pros but you should know them by now.

Use the voice dialing app

I got the HTC hero a couple weeks ago and was pretty happy with it. I had an LG rumor (sprintpcs). The rumor is garbage and so is sprint services. Anyway i wanted to comment on a couple issiues with the hero. Phone crashed several times and I lost all my settings, also Sprint has. Horrible customer service and reps are not trained to deal with issiues concerning the hero. Bluetooth file sharing is also nonexistant..

I really like my Eris, however, in California it is a law that you can’t hold your cellphone while driving a car. I don’t have voice dial capabilities. I hope this will be corrected in the immediate future as the fine in California is very stiff. Secondly, I like to use the vibrate mode but I can hardly feel it when the phone is in my pocket. Hope this to will be fixed.

I have problems deleting large threads… it just sits thier for a ridiculous amount of time… I mean for a smart phone you’d think it could find an affective way to delete messages. Even 100 or so txt is a proble for this phone, which isnt even one of my big threads. After awhile it will just freeze up and I have to re-boot the phone. I love this phone but this is the only problem I have had with it

I hate how us droid eris owners have no freaking idea when the update to 2.0 or higher is…

That’s my biggest issue…I was told when I bought the phone in november that I would have the update with google maps navigation by Jan 2010.

When in the hell is it coming already????

After the update… my YouTube app was not wrking riht. it seemed to happen after the update though and i only had this phone for 3 days

Were the hell is my update.

how do you get your bluetooth to work on your eris droid and when in the hell are we getting the 2.0 up date. i’m tired of all the lies verizon/google has been telling people about the eris is getting the 2.0 and is going to be like the droid phone. i think it a bunch of b/s. lets get it done.and be acting brand new.

I have just contacted HTC personally asking about the update, and they told me it should be sent out in late february. But dont hold your breath, as people said earlier in the forum, they have told us numerous dates and continue to push it back.

well, I have the Eris also. The phone was on my counter charging and last night, the started calling people on it’s own. My friend received 10 phone calls between the hours of 3:30 to 6:30. Not only her, but her husband, her home phone and her daughter. My phone also sent 3 text messages. Neighbor came over in the middle of the night with a flashlight,checked around, looking in my windows to see if I was in trouble. My husband shut my phone off so it would stop calling people. I took it to Verizon today and they updated the software. They said it should not happen again, but I will wait and see.

Software updates are available now.

I downloaded a media alarm, that turns off my pandora and/or music player after a prescribed time, does anyone know how to turn the stock alarm clock ringer back on. Ever since I downloaded the media alarm program I cant get the alarm to play outloud it only lights the phone up and sometimes vibrates.

I took it to verizon and they said I need to reset my phone to factory settings, and I dont really want to do that in regards to all my downloaded applications!

How do you select different apps to be on your home page?

Love the phone, unless I have to make calls with it. The call quality on both ends is so poor it’s torture trying to talk to anyone. I miss my old flip phone that I could, you know, TALK on. I love the push gmail and web/voice search, etc. Just wish I could make voice calls.

We have both had the Droid Eris for about 3 months now and have pretty much had nothing but problems and horrible customer service from Verizon. They have already replaced the phone once for “software issues” and still the problems continue. For the most part we have learned to work around or live with most of the problems. The one problem I cannot live with is the calendar force closing constantly, even when you are not in the app. I have only downloaded 3 apps from the market to make sure that it is not a bad app issue. I can take the battery out and it will correct it for a few hours. I can clear the entire calendar and reload it, that fixes it for a few more hours. I can do a factory data reset, that fixes it for about 24 hours. I need the calendar and I need the phone to work as it claims to and I need to not have to fool with batteries being taken out and phones being set up again every few hours. This is completely ridiculous. The worst part about it is the terrible service we get from Verizon.

The only thing I have found so far that’s a problem is that when I plug the Eris into my computer to sync, the Eris’ clock changes to an hour ahead. I have to turn it off to fix it. What gives?

i love my eirs, but when i try to change the notification tone, it says that its changed, but when i get a text, it rings as a different tone, i dont know what to do!

I asked verizon on there customer support site the following concerning the Eris update and here is there place. I can understand being anxious to get the software upgrade for your Droid. My name is Laura, and HTC hasn’t let us know when to expect this yet, and I haven’t heard any rumors about when to expect it but that it’s being worked on. I apologize for any inconvenience this delay may cause you.

Sir, we value your business and regret not having a more favorable response. Thank you for choosing verizonwireless.com. Should you have additional questions or concerns, please reply to this e-mail.

Sincerely,
Laura

verizonwireless.com
Customer Service

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—–Original Message—–

Sent: Wed Apr 07 00:49:19 PDT 2010

To: verizonwireless.com">vzwkanaCustServiceNW@GL.verizonwireless.com

Cc:

Subject: Other

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Message Body: When am I going to get the android update for my HTC Droid Eris? I’ve been a long time costumer and pay a lot for my services. I would just like to know if and when this is going to happen. Thank you for your time.

Ok well I love the droid eris its great but I have noticed some problems with the phone. Lately it has been running really slow and I can’t seem to find a way to delete things off home page like weather, calander ex so please help!!!

I just spoke with Amber who is a tech support supervisor and was completely shut down on this problem (HTC eris 2.1 update). All of the well documented phone problems since the update are now happening to my wifes phone and our business is suffering because of it. How can we be compensated for business and customers already lost by my company due to this problem? When i asked who is responsible for the update coming on to the phone, she blamed HTC. My issue is that we bought our phone from verizon and pay money to verizon so why am i needing to call HTC? They are taking advantage of the convoluted mess of having three companies involved being google, HTC and Verizon. Getting the same useless phone as a replacement is not the answer to our problems as we continually lose money with our phone based business. My wife and I were both very happy customers at Verizon until this update and the response. We had a fair proposal that would make the situation right which Verizon will not agree to. Amber compared it to buying a tv at walmart and that any problems with the item must be taken up with the manufacturer outside of the warranty. I say that is apples and oranges since a phone is made up of the hardware, software and service and much different than a TV. It’s like the cable company(verizon) selling you a tv then zapping it with something that breaks it. Please fix this VERIZON or you will hear from a lawyer soon and lose many customers!